Hotel Joli

The hotel offers a memorable stay in San Marino, distinguished by its spectacular views of the surrounding mountains and countryside, and its central location right by the main bus stop, making it incredibly convenient for arrivals and departures. This prime position also ensures easy access to the historic center, appealing greatly to sightseers and solo travelers eager to explore the city's main attractions on foot. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, who go above and beyond to ensure a pleasant experience. The hotel is also praised for its consistent cleanliness and the quality of its breakfast offerings. For families and couples, the hotel provides a comfortable and well-located base for exploring the charming city. To enhance your stay, light sleepers might consider requesting a room away from the street to minimize potential noise, and it's advisable to book private parking in advance due to limited availability.

Facilities & Amenities
Guests find the hotel's amenities contribute positively to their stay, noting the presence of a functional elevator for easy access to rooms, though some found its operation a bit unusual. Wi-Fi connectivity is generally reliable and fast, allowing guests to stay connected, although a few reported occasional service drops. Rooms are equipped with a mini-bar or fridge, providing convenience for storing beverages and snacks. Many rooms feature a balcony or terrace, offering guests a private outdoor space to enjoy the stunning views. The air conditioning system is available, though some guests found it centrally controlled and occasionally challenging to adjust to their preferred temperature. The hotel also provides a small bar near the reception, suitable for a casual drink. A notable benefit is the provision of a San Marino Card at check-in, offering discounts for museums and other attractions, though some guests noted that certain discounts or benefits might be outdated.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with guests frequently describing rooms and bathrooms as spotless and well-maintained. While many rooms are noted for being comfortable and adequately spacious, some guests found them to be a bit small or slightly outdated in decor, suggesting a need for modernization. The beds generally provide a good night's sleep, though a significant number of guests found them to be quite hard and, consequently, less comfortable. Similarly, the pillows were a common point of contention, often described as excessively hard or flat. Noise levels can be a concern for light sleepers, with reports of street traffic, bus noise, and thin walls leading to sound transfer from neighboring rooms. In-room amenities include hot water and basic shampoos, but some guests noted issues with non-functioning plugs and older televisions. The bathroom facilities are generally clean, with some being spacious, though a few mentioned small showers or minor maintenance issues like cracked tiles.

Dining & Food Quality
The hotel's breakfast consistently garners positive feedback, described as excellent, abundant, and offering a great variety of options. Guests appreciate the selection of both hot and cold items, including fresh fruit, eggs, vegetables, and various breads, complemented by good quality coffee. Many consider the breakfast, though often an additional cost, to be well worth the price due to its quality and extensive choice. The attached restaurant or nearby osteria is also a highlight for many guests. It is frequently praised for serving delicious and excellent food, often featuring traditional regional dishes at reasonable prices. While most guests had positive dining experiences, a few noted that the restaurant might not be open every day, such as on Sundays, requiring them to seek dining options elsewhere. The attentive staff in the dining areas further enhances the overall experience.

Location & Accessibility
The hotel's central location is a major advantage, placing guests within easy walking distance of San Marino's historic center, main attractions, and various shops and restaurants. Its proximity to the main bus stop is particularly convenient for travelers arriving from or departing to Rimini, eliminating the need to carry luggage uphill. Guests appreciate being able to explore the city's iconic towers and other sights with ease. Parking is a significant consideration, and the hotel offers convenient access to private or public parking lots nearby. While private parking is available for a fee, and public options are also accessible, some guests found the process of securing parking a bit tricky or noted that it could be expensive. The hotel often provides discounted parking coupons or assistance with arrangements, though it is advisable to book private parking in advance due to limited spaces.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness and helpfulness. Guests frequently highlight their welcoming demeanor, attentiveness, and willingness to go above and beyond to assist with requests. The check-in process is generally described as quick and efficient, with many guests appreciating the flexibility of being allowed early check-in after long journeys. Staff members are praised for providing valuable local information, including maps and discount vouchers for museums and attractions, enhancing the guest's exploration of San Marino. While most interactions are highly positive, a few guests mentioned minor issues, such as a receptionist requesting tourist tax at check-out, which some found inconvenient, or a cleaning lady entering without knocking. Overall, the staff's dedication to providing attentive service and their accommodating nature significantly contribute to a positive and memorable stay.

Additional Information
Guests should be aware of the local tourist tax, which is typically collected separately at check-out, a practice some guests found inconvenient and preferred to be included in the initial booking price. The hotel provides a San Marino Card upon arrival, offering various discounts for museums and other local attractions, although some guests noted that certain offers might be outdated. For those considering longer stays or specific dining preferences, the hotel offers a half-board option, which has been appreciated by families for its convenience and value. While not a widespread feature, some guests have reported receiving a room upgrade, enhancing their experience. The hotel also has a policy of allowing guests to wait comfortably in a designated area even after check-out, particularly useful on rainy days, showcasing their accommodating approach.