Hotel JW Marriott Phoenix Desert Ridge Resort & Spa (Phoenix, USA)

Hotel JW Marriott Phoenix Desert Ridge Resort & Spa (Phoenix, USA)

About JW Marriott Phoenix Desert Ridge Resort & Spa

Located in the Sonoran Desert, this luxury hotel provides the best in outdoor activities including biking. JW Marriott Desert Ridge Resort & Spa features a beautiful views of the distant mountains and a fully equipped spa. Each air conditioned guest room features amenities such as a writing desk, in-room safe, mini fridge and alarm clock, while the private bathrooms include a hairdryer, bathrobes and an oversized bathtub. JW Marriott Desert Ridge Resort & Spa features a few outdoor pools where guests can soak up the sun. A fitness center as well as a concierge service and games room are also located on-site. There are a few on-site restaurants including Stonegrill which specialize in modern American cuisine. Guests can also enjoy hand-crafted cocktails at Twenty6. Arizona State University-Tempe campus is just 25 miles from the hotel, while a trip from Phoenix Sky Harbor International Airport will take around half an hour.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

5350 East Marriott Drive, 85054, Phoenix, USA

Rating overview

9.0
trivago Rating Index based on 1657  reviews from:
  • Hotels.com(9.1/10),
  • Expedia(9.0/10)
  • Location
    Excellent  8.8 / 10
  • Rooms
    Excellent  8.7 / 10
  • Service
    Excellent  9.0 / 10

Positive Reviews

positive:

Beautiful Outdoor facilities

JW Marriott Desert Ridge Resort & Spa features beautiful outdoor pools that surround the hotel and offer guests the perfect place to relax under the Arizonian sun. There are also lush gardens, ideal for a slow stroll on a humid day. This hotel acts as an oasis in the Sonoran Desert and offers stunning views of the mountains in the far distance.

positive:

Big on cleanliness

If cleanliness is high up on your priority list, you will most definitely be satisfied with the work that housekeeping staff do to keep your room in perfect condition. Their timing is spot on and you are guaranteed a clean room by the time you return from the days outing. The staff pride themselves on the quality of their work.

positive:

Exceptional service

At JW Marriott Desert Ridge Resort & Spa, it is expected of staff to be at the highest level of professionalism at all times. There are no disappointments in this regard as many guests have given the staff excellent reviews, commenting on their friendliness, willingness and dedication to each guest who enters the hotel.


Negative Reviews

negative:

No free Wi-Fi

Although some public areas of the hotel provide complimentary Wi-Fi, there is only a paid internet service available in the private rooms. Guests feel as though a luxurious hotel such as this one should not be charging an additional fee for Wi-Fi. This can be a problem for guests who are traveling on business.

negative:

Uncomfortable mattresses

Although the guests rooms can be said to have luxurious fittings and facilities, guests feel that the beds need an upgrade. The mattresses are too hard and can become uncomfortable for some guests to sleep on.

negative:

Overpriced breakfast

This hotel provides a buffet breakfast that many guests have complained about, commenting that it is too expensive and lacks the range of foods one would expect to find at this hotel.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Hotel facilities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Entrance Hall/lobby
For children
  1. Cot
  2. Childcare
  3. Playground
  4. Kids' club
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Fireplace
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Bike rental
  2. Golf course
  3. Fitness
  4. Indoor tennis court
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

5350 East Marriott Drive , 85054 , Phoenix , USA
Telephone: +1(480)2935000 | Fax: +1(480)2933600 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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