Hotel Kärntnerhof is a three-star hotel featuring a safe-deposit box at the front desk, luggage storage and a rooftop terrace. The hotel is a quarter of an hour’s walk from Spanish Riding School. With parquet floors, each of the 44 individually decorated rooms has windows that open and contains an in-room safe, a ceiling fan, a desk, a hairdryer and a telephone. In-room entertainment consists of a television with access to a cable TV service and complimentary high-speed wireless Internet access. Hotel Kärntnerhof features a 24-hour front desk, concierge services, a laundry service and lift access. Members of staff are fluent in Russian, English, Italian and German and complimentary self-parking is available on the premises. Guests are served with a complimentary buffet breakfast every morning. Viennese City Park is a quarter of an hour’s walk from the hotel and Saint Stephen’s Cathedral is a five-minute walk away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
To the staff, nothing proved to be too much to handle. They were exceptionally helpful to guests. They were always keen to impress and assist. When it came to giving directions or suggestions to nearby points of interests, they were always ready.
The housekeeping team is always very detailed in their line of work. The rooms are cleaned on a regular basis. The guestrooms are all modern, roomy, well furnished and attractively decorated.
There are plenty of attractions within easy reach of the hotel. Its location is perfect if you want to explore the City of Vienna It is well situated close to many amenities, such as restaurants and pubs, and guests can access them on foot. St. Stephen's Cathedral is a walking distance from the building.
A number of guests were not satisfied with the hotel's breakfast arrangements. They felt they had to wait for long in order to be served. Some felt that the small breakfast room was the main issue that led to the long queues.
A number of guests were concerned that there was no air conditioning in the rooms. At times room temperatures can get to be pretty high and opening windows doesn't seem to solve the problem. Most felt that the units should be included in all rooms.
A few guests felt that the water temperatures were irregular. Many reports were that the water would keep alternating from hot to cold with no in-between available.
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