Hotel Kaiserhof Wien in Austria is an 11-minute walk from Wiener Konzerthaus venue and four kilometres from University of Vienna. The hotel offers guests in-room complimentary Wi-Fi and parking for a charge. The bright rooms with classic furnishings feature flat-screen TVs, air conditioning and mini bars, as well as multimedia docking stations, and tea and coffee makers. Some rooms add bathrooms with rainfall showers, while suites add living rooms. Amenities include a spa area with an exercise room, a sauna and a steam bath, as well as a concierge service and a laundry service. A free breakfast is offered for guests in the bright dining room. There's also a chic bar with a common area. Hotel Kaiserhof Wien is a 12-minute walk from the MuseumsQuartier, two kilometres from Belvedere Palace and three kilometres from Votivkirche church.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The hotel's location is said to be very convenient by guests who were able to walk to various attractions including the museum quarter and opera houses. There are also various eateries and bars close to the hotel, and the public transportation was at a close distance.
The staff members were found to be friendly people by guests who stayed here. They had charm and were professional. They were knowledgeable of the area and made guests feel welcome. They dealt with problems with patience and were efficient in service matters.
The free breakfast was found to be a buffet fit for kings by guests who truly enjoyed their morning meal here. There was a variety of fruits, hot beverages and even champagne. It was a mix of fresh and healthy food options where everyone could find something they liked.
At times, the Wi-Fi was not working for guests or had a weak signal. Guests would have appreciated a strong Internet signal that would work throughout their stay. The in-room Wi-Fi would come and go as well.
Guests would have preferred to have an on-site restaurant available in the hotel. This way, they did not have to go out to eat if they did not feel like it and could have the option of staying in.
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