Hotel Kaiserin Elisabeth is a smoke-free four-star hotel featuring a safe-deposit box at the 24-hour front desk, a business centre and designated smoking areas. The hotel is a short walking distance from the State Opera. Room amenities include a laptop compatible in-room safe, a flat-panel TV, in-room climate control, free toiletries, a desk and blackout drapes. Daily housekeeping is available and infant beds are provided at a surcharge. Hotel Kaiserin Elisabeth features a computer station, luggage storage, lift access, concierge services, laundry facilities, complimentary high-speed wireless Internet access and free newspapers in the lobby. Upon request, a roundtrip airport shuttle is provided at a surcharge. Guests are served with a buffet breakfast every morning at a surcharge and room service is provided during limited hours. Coffee/tea is served in common areas. The hotel is a kilometre away from the Hofburg Imperial Palace and five kilometres from the Wien Westbahnhof Railway Station.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The hotel’s spot offers guests a quick memorable visit to St Stephens Cathedral that’s just a few steps away. There are many restaurants and bars in the area. Those interested in shopping will find plenty of boutiques and shopping centres around.
The spacious rooms are nice and quiet. The hotel offers very clean, simple and elegantly furnished rooms. Everything works. The rooms are well soundproofed, well equipped and have a modern style.
he staff members are very warm and courteous. They go out of their way to make you feel at home. They have a kind and welcoming approach that puts guests at ease. The staff will attend to all your needs during your stay.
A considerable amount of guests thought the Wi-Fi connection provided by the hotel was too slow for their liking. One had to enter the password ever so often and the signal was constantly dropping.
A number of guests were understandably concerned by the high priced dishes offered on the breakfast spread. They felt they were being overcharged for items that they could find cheaper elsewhere in the city.
Those who wanted to iron their clothes were frustrated as the hotel didn’t provide irons and their boards. Tea and coffee making facilities were also lacking. Guest felt that this should be a basic component in guestrooms.
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