KC Inn

The hotel stands out for its extensive recent renovation, which has transformed the property, resulting in clean, spacious, and comfortable rooms. Guests consistently praise the hotel's cleanliness, the comfortable beds, and the generally quiet atmosphere, making it a good option for a restful stay. Its affordability and great value are frequently highlighted, appealing to budget-conscious travelers. The hotel's convenient location near major highways and downtown attractions makes it suitable for sightseers, business travelers, couples, and families exploring the city. While many guests commend the friendly staff, some note ongoing construction and a lack of clear signage, which can make the hotel difficult to locate. To enhance your stay, be aware that the property is still undergoing updates, and it's advisable to confirm specific in-room amenities upon arrival.

Facilities & Amenities
While the hotel has undergone significant renovations, guests frequently note the absence of certain standard in-room amenities. Many reviews mention the lack of a mini-fridge, coffee maker, and iron in the rooms, which can be inconvenient for longer stays or for guests who prefer to prepare their own beverages. The absence of an in-room phone is also a recurring point, requiring guests to use their personal mobile devices for communication with the front desk. Furthermore, some guests reported issues with Wi-Fi connectivity, finding it unreliable or non-functional. For those with mobility needs, the lack of an elevator and luggage carts was a significant concern. Despite the modern aesthetic, the practical functionality of some basic facilities is still developing.

Cleanliness & Room Comfort
Guests overwhelmingly commend the hotel's cleanliness, describing rooms as spotless and well-maintained, with many appreciating the fresh scent throughout the property. The spacious rooms and comfortable beds are consistently praised, contributing to a restful experience. The AC is noted for being effective and keeping rooms cool. However, several guests reported significant issues with hot water availability or temperature, often experiencing only lukewarm or cold water, and some even faced complete water cut-offs. An unusual and frequently mentioned policy is the instruction not to flush toilet paper, requiring disposal in a trash bin. Some guests also noted occasional power outages and lingering smoke smells in the hallways, despite the non-smoking policy.

Dining & Food Quality
The hotel offers a complimentary breakfast, but guest feedback indicates it often falls short of expectations. Many guests reported that the breakfast variety is limited, primarily consisting of basic items like biscuits, and that food items frequently run out quickly, especially if guests arrive later in the morning. Despite advertised hours, the breakfast area is often empty well before the stated end time, leading to disappointment and frustration for guests expecting a full offering. Guests expressed a desire for more substantial options, such as sausage, ham, or bacon, to enhance the meal. It is important to note that the hotel does not feature an on-site restaurant for other meals, limiting dining options to external establishments.

Location & Accessibility
The hotel boasts a convenient location with easy access to major highways, including I-35 and I-29, making it simple to navigate to various parts of the city. Guests appreciate its proximity to downtown Kansas City attractions, including casinos and entertainment venues like the T-Mobile Center. The availability of free parking and a gated property adds to the convenience and sense of security for those traveling by car. However, some guests find the immediate surrounding area to be sketchy, and a recurring comment is the lack of clear hotel signage, which makes the property difficult to locate upon arrival, often requiring guests to rely on landmarks like black fencing or specific entry areas.

Staff & Service
Most guests commend the friendly and accommodating staff, highlighting their helpfulness and professionalism during interactions. Many positive experiences were reported regarding check-in, with staff often going out of their way to assist. However, a significant number of reviews point to recurring issues with the check-in and check-out processes, including instances of rooms being unavailable or already occupied, and a perceived lack of staff presence at the front desk, particularly during evening hours. Some guests also reported rude interactions and difficulties with refunds or understanding hotel policies. Housekeeping is generally praised for maintaining clean rooms and providing fresh towels, but responsiveness to specific requests for items can be inconsistent. Room keys frequently malfunction, requiring multiple trips to the front desk.

Additional Information
Guests should be aware of several specific hotel policies and structural aspects. The hotel has a strict age requirement for check-in, with guests needing to be 21 years or older, which has led to issues for younger travelers who booked stays. Additionally, the hotel maintains strict cancellation and refund policies, often denying full refunds even when significant issues arise during a stay, which has caused considerable frustration for some guests. The property features an unusual building layout with multiple separate buildings, and some guests found the access points confusing, with certain doors being non-operational or requiring circuitous routes to reach their rooms. Furthermore, some guests noted uneven floors beneath the carpet in their rooms, a minor but noticeable structural detail.