Kejora Suites

This hotel offers a tranquil urban escape, distinguished by its private laneway providing direct beach access with dedicated sun loungers, creating a serene oasis amidst the vibrant surroundings. Guests consistently highlight the hotel's peaceful ambiance, attentive staff, and the comfort of its well-appointed rooms. It is an ideal choice for couples and adults seeking a quiet, relaxing getaway, as the hotel maintains an adults-only policy, ensuring a calm atmosphere. Sightseers and explorers will also find it highly suitable due to its central location, offering easy access to local attractions, shopping, and dining. To enhance your stay, consider requesting a room away from the main road or mall-facing side to minimize potential traffic noise, and explore the diverse culinary options available within a short walk.

Facilities & Amenities
The hotel features a beautiful swimming pool that is consistently praised for being cool, refreshing, and well-maintained, serving as a tranquil centerpiece surrounded by lush, tropical gardens. Guests appreciate the convenience of private beach access via a secure laneway, where dedicated sun loungers and towels are provided. While most find the pool area relaxing, some note that sun lounger availability can be limited during peak times. Rooms are equipped with excellent air conditioning, ensuring comfort, and a well-stocked mini-bar with daily refills of bottled water in eco-friendly glass bottles. Thoughtful touches include a book swap bookcase in the lobby, complimentary iced water, and mosquito repellent spray provided in rooms. Most guests find the Wi-Fi generally available, though some report it can be spotty or unreliable in certain areas of the hotel.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness, describing rooms as spotless, well-maintained, and free from unpleasant odors. The beds are frequently highlighted as exceptionally comfortable, often described as huge, king-sized, and providing a restful sleep, complemented by high-quality linen and fluffy pillows. Some guests, however, found the beds to be a bit too firm for their personal preference. Rooms are spacious and well-appointed, featuring effective air conditioning and ample storage. The bathrooms are a notable feature, with many rooms offering unique outdoor or part-outdoor designs, complete with soaking tubs and good shower pressure and hot water. While generally quiet and well-insulated, some guests in rooms facing the main road or mall side have noted occasional traffic noise, and a few mentioned hearing noise from occupants in rooms above.

Dining & Food Quality
Breakfast is served at the adjacent Glasshouse restaurant, which is not a buffet but offers a set menu with various options. Most guests find the breakfast to be of good quality, with many praising the excellent coffee. However, some guests found the menu to be somewhat limiting, especially during longer stays, leading them to explore other nearby breakfast opportunities. While the Glasshouse provides convenient room service and is noted for its good food and cocktails, many guests appreciate the abundance of other restaurants, cafes, and warungs within easy walking distance, offering a wide variety of culinary experiences. Overall, the food quality is generally well-regarded, with specific dishes receiving positive mentions.

Location & Accessibility
The hotel boasts an exceptional central location, placing guests within easy walking distance of numerous attractions and amenities. It is situated right next to the new Icon shopping centre, offering convenient access to retail and dining options. The hotel's signature private laneway provides direct and secure access to Sanur beach, where guests can enjoy dedicated sun loungers. Beyond the beach, guests find themselves close to a multitude of shops, restaurants, cafes, and local warungs, making it easy to explore the area on foot. Despite being on a busy main street, the hotel complex itself is generally quiet, with rooms well-insulated from external noise. The ease of access to both the bustling street and the tranquil beachfront is a significant advantage for visitors.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight their professionalism and efficiency, noting that requests are almost instantly addressed. The check-in process is described as smooth and quick, with staff often accommodating early arrivals or late departures and assisting with luggage storage. Housekeeping is meticulous, with rooms cleaned daily and a thoughtful turndown service that includes cookies. The security personnel at the private beach access are also commended for their helpfulness. Overall, the staff's dedication to providing excellent service contributes significantly to a positive and memorable guest experience, making visitors feel welcomed and well-cared for throughout their stay.

Additional Information
A key feature of the hotel is its adults-only policy, which contributes significantly to its quiet and peaceful atmosphere, making it ideal for guests seeking relaxation without the presence of children. Guests should be aware of ongoing construction next to the hotel, particularly the new Icon Mall; while many reviews state the noise is minimal or not disruptive inside the rooms, some have noted its presence during the day. It is advisable for guests to be mindful of the ice used in beverages at the affiliated restaurant, as one guest reported health issues they attributed to it. Some guests have also noted that the Wi-Fi can be spotty in certain areas. One specific hotel policy that caused concern for a guest was being charged for the replacement of bed sheets due to an unexpected incident. The hotel does not offer a complimentary airport pick-up service.