The SpringHill Suites Cincinnati Northeast/Mason is a three-star all-suites hotel offering easy access to attractions such as Kings Island and the Beach at Adventure Landing. Hotel amenities include business and fitness centers and valet parking. Suites come with two double beds or one king, each one also featuring kitchenettes and separate living areas with work desks, flat-screen TVs with premium cable, and free Wi-Fi. Guests can enjoy the hotel’s indoor pool and hot tub, as well as conveniences such as 24-hour front desk services, meeting space, and coin-op laundry. Room rates include a hot buffet breakfast. Plus, there’s an on-site convenience store and local restaurants can deliver dinner to the hotel. The SpringHill Suites Cincinnati Northeast/Mason lies within four miles of the Loveland Castle Museum and seven miles from Dinosaurs Alive! Plus, guests are ideally situated to enjoy an excursion on the Cincinnati Dinner Train.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The suites at this Cincinnati hotel often attract positive feedback from guests, with most of the opinion that the accommodation is clean and sufficiently roomy. Plus, the selection of amenities is fairly extensive and these are typically found to be in good working order.
Guests have enjoyed the location of this hotel, especially in regard to shopping, dining, and entertainment options within a reasonable distance of the property. Guests also note that downtown Cincinnati is easily accessible, being just 30 minutes from the hotel.
Previous guests have often left positive feedback for the staff at the SpringHill Suites Cincinnati Northeast/Mason, describing the service as friendly yet efficient. Even those guests who have raised other issues relating to their stay felt the staff offered an impressive standard of service.
This hotel is typically described as clean and comfy but there does appear to be some examples of poor maintenance in the rooms and shared areas of the property. These include issues such as noisy air-conditioning units and poorly performed repair jobs.
Although guests rate the staff here highly, there are times when understaffing seems to cause some problems. During busy events and peak periods, it doesn’t appear that the hotel lays on any extra staff. In turn, this can cause delays at check-in and breakfast.
A minor issue but some guests have found this hotel poorly signposted and, therefore, fairly tricky to find. Despite its location right off the I-71, it may pay to plan your journey carefully.
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