Hotel Knights Inn Grand Rapids East (Grand Rapids, USA)

Hotel Knights Inn Grand Rapids East (Grand Rapids, USA)

About Knights Inn Grand Rapids East

A two-minute drive from I-96, Knights Inn Grand Rapids East offers low-frills accommodations in the Kentwood Business District. The hotel is 7.5 miles southeast of downtown Grand Rapids. Unassuming guestrooms are equipped with air conditioning and include a private bathroom with a shower. Other in-room amenities include TV, refrigerator and microwave. Guests can take a refreshing dip in the hotel’s heated outdoor pool, which is open during the summer season. Free parking and free Wi-Fi are provided. The hotel is across the street from Centrepointe Mall and Woodland Mall, which each offers an array of food and drink options. Casual dining choices can also be found along 28th Street. Vending machines can be found on-site. Knights Inn Grand Rapids East is less than two miles from Patterson Ice Centre and Calvin College. John Ball Zoo is a 20-minute drive away. Gerald R. Ford International Airport is 4.5 miles from the hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

3524 28th Street SE, 49512, Grand Rapids, USA

Rating overview

  • Location
    Fair  7.2 / 10
  • Rooms
    Okay  4.4 / 10
  • Service
    Okay  5.9 / 10

Positive Reviews

positive:

Shopping and dining nearby.

The hotel is located across the street from Centrepointe Mall and Woodland Mall. Between the two, guests report that there is a vast selection of shops and restaurants, meaning you won't have far to go to grab a bite to eat or pick-up some essentials.

positive:

No further advantages reported.

So far, no other recent positive opinion has been expressed by guests about this hotel.

positive:

No further advantages reported.

So far, no other recent positive opinion has been expressed by guests about this hotel.


Negative Reviews

negative:

Missed housekeeping assignments.

Numerous reports mention poor housekeeping at the hotel. Many arrive to rooms that have not been cleaned between guests, while there is said to be a general sense of dirtiness about the property.

negative:

Aging beds top list of maintenance concerns.

Many guests complain of uncomfortable beds and pillows at the hotel, pointing out that both appear to be very old. This proves to be the main complaint issued about a property that is said to be in a poor state or repair and in need of major maintenance work.

negative:

Smoke-free hotel smells of cigarette smoke.

While the hotel is advertised as being smoke-free, numerous guests have arrived to find their accommodations smelling of smoke. Meanwhile, many guests report that others staying in the hotel blatantly smoke within their rooms and outside windows, leaving the smoke to infiltrate other guestrooms.


All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Parking
  3. Non-smoking rooms
  4. Computer with Internet
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
Room facilities
  1. Television
  2. Central heating
  3. Air conditioning
  4. Desk

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

3524 28th Street SE , 49512 , Grand Rapids , USA
Telephone: +1(616)3233000 | Fax: +1(616)3233115 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Response protocol

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