L'Auberge de Sedona

The hotel offers a serene escape, with its signature feature being the picturesque creekside setting along Oak Creek, providing a tranquil and immersive natural experience. Guests are consistently drawn to the calming sounds of the water and the lush, well-maintained grounds. This makes it an ideal destination for couples seeking a romantic getaway, nature lovers eager to explore the surrounding red rocks, and pet owners who appreciate the genuinely welcoming and accommodating approach to their furry companions. The property is also well-suited for those seeking relaxation, with its peaceful ambiance and array of wellness offerings. Many guests highlight the attentive and friendly staff who go above and beyond to ensure a comfortable stay. To enhance your visit, consider requesting a cottage directly by the creek for the most immersive experience, and be sure to take advantage of the convenient shuttle service for exploring the nearby town and hiking trails.

Facilities & Amenities
Guests frequently praise the hotel's comprehensive spa services, describing them as world-class and highly rejuvenating, though some note the facilities could benefit from updating. Many cottages feature a cozy fireplace and unique outdoor showers, adding to the charm and comfort of the accommodations. The bar area is often highlighted for its inviting atmosphere and excellent location. The hotel also offers a range of complimentary activities such as yoga sessions, sound healing, and stargazing programs, providing unique opportunities for relaxation and engagement. For convenience, a shuttle service is available to transport guests within a certain radius, and the property is notably pet-friendly, providing amenities like dog beds and bowls. While a fitness center is present, some guests find it to be modestly equipped. The pool area receives mixed feedback, with some finding it pleasant and heated, while others describe it as sad or in need of modernization, occasionally noting issues with cleanliness.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is generally positive, with many guests describing their accommodations as spotless, well-appointed, and featuring comfortable beds that ensure a restful sleep. The spacious bathrooms are often appreciated, and some cottages boast luxurious outdoor showers. However, a notable number of guests report that rooms, particularly those in the lodge or certain cottages, can feel outdated or show signs of wear and tear, with issues like chipped furniture, stained chairs, or even wet carpets upon arrival. Noise levels are a significant concern for some, stemming from thin walls, nearby construction, or events, which can disrupt the peaceful ambiance. While some rooms offer stunning views, others face parking lots or have obstructed vistas. Occasional mentions of pests, such as ants, and issues with water pressure or uncomfortable pillows also appear in reviews, indicating an inconsistent experience for some.

Dining & Food Quality
The hotel's restaurant is widely acclaimed for its stunning creekside dining ambiance, offering a picturesque setting that many guests find truly magical for both breakfast and dinner. While the atmosphere consistently receives high praise, food quality garners mixed reviews. Many guests describe the cuisine as excellent, delicious, and world-class, highlighting creative dishes and superb presentation. Conversely, a significant number of reviews express disappointment, labeling the food as overpriced, average, or even below expectations for a luxury property, with specific complaints about overcooked meats, excessive seasoning, or limited menu variety. Breakfast experiences are similarly varied, with some enjoying delicious options and attentive service, while others report cold food, slow service, or a lack of options. The bar is generally well-regarded for its drinks and inviting atmosphere, often serving as a pleasant alternative for guests. Room service is mentioned, with some finding it quick, though others note issues with order accuracy or quality.

Location & Accessibility
The hotel's central location is a major highlight, offering a unique balance of secluded tranquility and easy accessibility to Sedona's main attractions. Guests appreciate being within walking distance of numerous shops, restaurants, and hiking trails in the uptown area, making exploration convenient without needing a car. The property's setting along Oak Creek provides a natural oasis, yet it remains well-connected to the town. For added convenience, a complimentary shuttle service is available to transport guests within a certain radius, which is particularly valued for navigating the area and reaching off-site dining. While the hotel offers valet parking, some guests find it to be expensive, opting for alternative parking solutions nearby. Views from rooms vary, with many enjoying breathtaking red rock views or serene creek views, though some accommodations may have obstructed or less desirable vistas.

Staff & Service
The hotel staff consistently receives high praise for their exceptional attentive service and friendly staff, with many guests highlighting their willingness to go above and beyond to ensure a memorable stay. The valet service is frequently commended for its efficiency and helpfulness, often providing quick car retrieval and convenient shuttle rides. Housekeeping is noted for its thoroughness and attention to detail, maintaining clean and comfortable rooms. The concierge team is also highly regarded for their expert recommendations and assistance with reservations and activity planning. While most interactions are positive, some guests report mixed experiences with the front desk during check-in, citing occasional rudeness, delays in room readiness, or issues with billing clarity. Despite these isolated instances, the overall sentiment is that the staff's dedication to providing excellent service significantly enhances the guest experience.

Additional Information
Guests should be aware of several important details that impact the overall experience. A significant recurring theme is the presence of ongoing construction or renovation work on or near the property, which can lead to considerable noise levels and disrupt the peaceful ambiance, sometimes even affecting views. Many guests express frustration about not being informed of this prior to arrival. The hotel maintains a highly praised pet-friendly policy, providing specific amenities and a welcoming environment for animals. However, some guests note the challenge of finding suitable outdoor areas for pets. There are mentions of resort fees and other additional charges that some guests find high or not transparently communicated, leading to unexpected costs. While the hotel generally has a no-tip policy for most services, gratuities are expected for dining and spa treatments. Some guests also report issues with an inflexible cancellation policy for spa services.