Hotel l'Elysee Val d'Europe

This hotel offers an exceptional stay, particularly noted for its convenient free shuttle service to Disneyland Paris and its direct access to the Val d'Europe shopping center and La Vallée Village outlet. Guests consistently highlight the hotel's prime location, making it an ideal choice for families visiting the theme park, shoppers seeking retail therapy, and sightseers looking to explore Paris via the nearby RER station. The hotel is praised for its overall cleanliness, comfortable accommodations, and the attentive service provided by its staff. For those planning a visit, it is advisable to take advantage of the complimentary water dispensers located on each floor for refilling bottles, and to be mindful that the shuttle service back from Disneyland can become very crowded, especially after the fireworks show.

Facilities & Amenities
Guests frequently commend the hotel's well-maintained facilities that enhance their stay. The availability of free Wi-Fi throughout the property is highly appreciated, ensuring guests remain connected. A notable feature is the presence of water dispensers on each floor, allowing guests to conveniently refill their bottles. For those arriving by car, secure underground parking is available, with some guests noting it can be complimentary when booking directly. Rooms are equipped with modern conveniences such as a fridge, a coffee machine, an iron, and a safe, along with Rituals products in the bathrooms. While some guests experienced minor issues with the AC not being cool enough or occasional waits for elevators, the overall sentiment is positive regarding the range of amenities provided. Linked rooms are also available, proving ideal for families.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness and the comfort of its rooms. Many guests praise the comfortable beds and spacious rooms, particularly beneficial for families, ensuring a restful night's sleep. The modern bathrooms are also frequently mentioned positively. While most rooms are described as quiet and well-insulated, some guests reported soundproof issues with occasional noise from corridors or the street. Recurring feedback highlights concerns about the shower design, noting the absence of a screen or curtain which can lead to the bathroom floor getting wet, and some found the bathtub slippery or awkward for standing. Isolated comments mentioned dirty carpets, a hallway smell, or minor mold in bathrooms, but these were not widespread.

Dining & Food Quality
Guest feedback on the hotel's dining options is largely positive, with the breakfast receiving consistent praise for its quality and variety. Many guests describe the breakfast buffet as very good and complete, offering a wide selection of pastries, cereals, fruits, and hot food items such as scrambled eggs, bacon, chicken sausages, beans, and potatoes. Some particularly enjoyed the fresh crepes. The hotel's restaurant is also frequently commended for its very good food and pleasant atmosphere, with guests enjoying dinner options. While most guests found the breakfast offerings plentiful, some noted that the hot food could sometimes be cold, and a few expressed a desire for more variety in items like cheese or fresh coffee, as some options came from a machine.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets, especially for those visiting Disneyland Paris. Guests appreciate the free shuttle bus service, which stops directly opposite the hotel and provides quick access to the park. The hotel is also conveniently situated directly across from the large Val d'Europe shopping mall, offering extensive retail and dining options, and is a short walk from the La Vallée Village outlet. Its proximity to the RER station is a significant advantage, providing easy and direct access to central Paris and the airport. While the journey to central Paris can take around 40-60 minutes, the excellent public transportation links make it feasible. Underground parking is available for guests arriving by car.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentive service. Guests frequently commend the quick check-in process and the staff's willingness to go above and beyond to accommodate requests, including providing birthday surprises for special occasions. Many reviews highlight the professional and kind demeanor of the reception team, who are often noted for their excellent communication, even assisting with bookings and tickets. The housekeeping staff are also appreciated for their attention to detail. While a few isolated comments mentioned some breakfast staff appearing stressed or a lack of a lobby boy, the overwhelming sentiment is that the hotel's personnel contribute significantly to a positive and welcoming guest experience.

Additional Information
The hotel demonstrates a commitment to sustainability through its eco-friendly policy, offering guests a token for opting out of daily room cleaning, which can then be redeemed at the hotel's restaurant or bar. Guests also benefit from the convenient luggage storage service, a thoughtful amenity for those arriving early or departing late. A specific hotel policy that some guests encountered was the restriction on heating outside food for babies unless it was pre-prepared mushy food, which proved to be an unexpected limitation for some families. On one occasion, a hotel-wide alarm sounded due to a technical issue, leading to some guest confusion regarding evacuation procedures and a perceived lack of immediate communication from staff. These unique operational details provide additional context for a stay.