La Quinta by Wyndham Pampa

This hotel consistently earns high praise for its exceptional cleanliness and the consistently friendly, attentive staff who go above and beyond to ensure a pleasant stay for every guest. Its welcoming atmosphere and reliable service make it a highly recommended stop for road trippers seeking a comfortable and quiet environment after a long journey, and for business travelers who appreciate the productive and well-maintained setting. Families with children and pet owners will find the hotel particularly accommodating, frequently highlighting the dedicated service and convenient amenities tailored to their needs. Guests consistently praise the comfortable beds and the generally quiet ambiance, contributing significantly to a restful experience. To enhance your stay, consider requesting a room at the front of the hotel to minimize potential noise from the back parking lot, and if traveling with pets, be aware that suitable outdoor potty areas nearby may be limited.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. A swimming pool is available, which many guests find perfect for children, though some have noted issues with the water temperature being chilly. The hot tub or spa, however, is frequently reported as being out of order, drained, or not working, which has been a disappointment for some. For those looking to maintain their fitness routine, a small but well-regarded workout room is on-site and considered a significant plus. Guests generally find the Wi-Fi connection to be good, though a few have experienced slower speeds in specific areas. While convenient, the ice machines on some floors have been reported as non-functional. There have also been isolated reports of elevators experiencing temporary malfunctions, such as stopping between floors. Additionally, the hotel provides a conference room that guests have found accommodating for business needs.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms as spotless, fresh-smelling, and meticulously maintained by housekeeping. The beds are widely praised for their comfort, contributing to a restful night's sleep, though a few guests found them to be on the firmer side. Rooms are often described as spacious and well-kept, providing ample space for relaxation. The bathrooms are generally found to be spotless, but some guests have reported issues with low water pressure in the shower or the hot water taking an extended period to heat up, occasionally leading to floor flooding due to thin shower curtains. While the hotel is generally considered quiet with thick walls, some guests have experienced noise from slamming doors, barking dogs, or sounds from adjacent rooms through vents. Isolated reports mention issues with TVs not working or air conditioning being difficult to regulate, and a few instances of housekeeping disregarding "do not disturb" signs or finding hair on sheets.

Dining & Food Quality
The complimentary breakfast at the hotel receives mixed, but generally positive, feedback from guests. Many praise the breakfast variety, highlighting options such as waffles, including unique flavors like red velvet batter, and occasional offerings like chorizo and potatoes. Guests often describe the food as delicious, well-stocked, and a cut above typical hotel breakfasts, with a pleasant breakfast sitting area. However, some guests have expressed disappointment, finding the food to be cold, tasteless, or dry, with specific complaints about cold eggs, dry kolaches, or unappealing fruit like mushy bananas. The coffee has been noted as lukewarm by some, and the orange juice as sour or watered down. While many appreciate the effort and selection, a few guests felt the overall food quality was subpar, leading them to seek breakfast elsewhere.

Location & Accessibility
The hotel boasts a highly convenient and central location within a quiet town, making it an ideal base for exploring the area. Guests appreciate its proximity to numerous fast food and restaurant options, as well as various stores within walking distance, providing easy access to amenities and dining. The surrounding area is generally perceived as safe, contributing to a comfortable stay. For guests with specific needs, the hotel offers unusually well-executed wheelchair accessibility, demonstrating thoughtfulness in its design. However, some guests have reported challenges with parking, particularly due to ongoing exterior construction which has made the parking lot a "nightmare" at times. Additionally, the back parking lot can experience significant traffic as people use it as a cut-through, leading some to suggest requesting a room at the front of the hotel.

Staff & Service
The hotel staff consistently receives overwhelming praise for their exceptional friendliness and helpfulness, often described as going above and beyond to ensure a positive guest experience. Guests frequently highlight their attentiveness, kindness, and professional demeanor, noting how accommodating they are to various requests. The check-in and check-out process is generally reported as quick, smooth, and efficient, though a few guests experienced delays with specific booking types. Staff members are commended for their proactive approach to problem-solving, such as promptly addressing issues with in-room amenities like non-working TVs, and for their honesty, as evidenced by instances of returning forgotten personal items. The hotel also provides excellent pet-friendly service, with staff being particularly helpful with animal companions, and offers a welcoming family-friendly service that makes stays comfortable for those traveling with children.

Additional Information
The hotel maintains a clear pet-friendly policy, welcoming animal companions, though guests traveling with pets should be aware that suitable outdoor potty areas nearby might be limited. Some guests have noted that the hotel's exterior was under construction during their stay, which occasionally impacted parking convenience. While the hotel is widely praised for its cleanliness, a very small number of isolated reviews have raised concerns about bed bugs or general bug infestations, though this contrasts sharply with the vast majority of positive cleanliness feedback. A few guests have reported instances where housekeeping disregarded "do not disturb" signs before check-out time. Additionally, some guests found the hotel was not accommodating for early check-in requests, even when willing to pay. The hotel also participates in a rewards program, which some loyal members appreciate for potential benefits.