La Quinta by Wyndham PCB Coastal Palms

This hotel is particularly notable for its pet-friendly policy, making it a welcoming choice for guests traveling with their furry companions. It consistently receives praise for its complimentary breakfast, offering a wide array of options to start the day. The staff generally provides friendly and accommodating service, striving to ensure a pleasant stay for most visitors. Its convenient location near local attractions and amenities is another significant draw, appealing to various types of travelers. The rooms are largely considered comfortable, though some guests note areas for improvement. This hotel is an excellent fit for pet owners seeking comfortable accommodations, families looking for value and amenities like the pool, and sightseers or business travelers who appreciate easy access to the area's key destinations. To enhance your experience, it is advisable to confirm pet fees upon booking and be mindful that some rooms may experience noise from adjacent guests or pets due to the building's construction.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. The outdoor pool and hot tub are popular features, frequently enjoyed by guests of all ages, particularly children. While most find these areas clean and well-maintained, some guests have expressed a desire for extended operating hours, especially during peak seasons. The hotel also provides a fitness room and a laundry room, which are appreciated amenities for longer stays. However, some feedback suggests the fitness area could benefit from updates, with occasional reports of older or non-functional equipment and a lack of air conditioning. Guests generally have access to Wi-Fi throughout the property. The availability of ice machines is noted, though some reviews indicate these can be out of order or have cleanliness issues, requiring guests to seek alternatives on different floors.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is somewhat mixed, though many find their accommodations satisfactory. Rooms are often described as spacious and equipped with comfortable beds and quality linens, contributing to a restful stay. However, a recurring concern is the cleanliness of the floors, with several guests reporting them to be dirty upon arrival, sometimes leaving feet discolored. Issues with mold are occasionally noted, particularly in bathrooms and showers, and some rooms have been described as having unpleasant odors, including dampness or pet-related smells. While amenities like mini-fridges, microwaves, and good shower pressure are appreciated, some rooms show signs of wear, such as cracked tiles or chipped fixtures. Noise levels are a significant point of contention, with thin walls allowing sounds from adjacent rooms, hallway conversations, and barking dogs to be easily heard, potentially disturbing light sleepers.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives high praise from guests, often highlighted as a standout feature. The breakfast variety is a major draw, with a wide selection that typically includes various breads, cereals, a waffle station, eggs, breakfast meats, and biscuits or potatoes, catering to diverse tastes. Many guests commend the food quality, describing it as good, hot, and delicious. The staff responsible for the breakfast area are frequently lauded for their hard work and attentiveness in keeping items stocked and the area tidy. Despite the overall positive feedback, some guests have noted that popular items can run out quickly, especially later in the morning, or that certain machines, like the waffle maker, may occasionally be out of service. The availability of good coffee is also a consistent positive.

Location & Accessibility
The hotel's location is widely regarded as highly convenient and a significant advantage for guests. It is strategically situated within a few minutes' drive of several public beach accesses, making it easy for visitors to enjoy the coastline. Additionally, its proximity to various shopping centers and a wide array of restaurants ensures that guests have ample options for dining and retail therapy. The hotel is also noted for its convenient access to the Navy base, appealing to military families and business travelers. Guests appreciate that the hotel is set slightly away from the more crowded and bustling main beach road, offering a quieter environment while still providing easy accessibility to all the area has to offer. Parking is generally available and considered plentiful, though some areas can be tight.

Staff & Service
The staff at the hotel generally garners positive feedback for their friendly and helpful demeanor. Many guests commend their accommodating nature and willingness to go "above and beyond" to assist with requests, from early check-ins to addressing room issues. The check-in process is often described as smooth and efficient by numerous visitors. However, there are some instances of mixed experiences, with a few guests reporting encounters with unhelpful or rude front desk agents, particularly during busy periods or when dealing with specific issues. While the staff's overall attentiveness is appreciated, a recurring concern pertains to housekeeping service, with many guests noting a lack of regular room cleaning or towel replenishment unless specifically requested, sometimes multiple times. Despite these inconsistencies, the staff's commitment to guest satisfaction is frequently highlighted.

Additional Information
Guests should be aware of several important details to ensure a smooth stay. While the hotel is notably pet-friendly, an additional fee for pets is applied, which some guests found unexpected upon arrival. A $100 security deposit is also required, which may remain pending on credit cards for several days, a policy not always clearly communicated during online booking. Issues with key cards deactivating are a common complaint, often requiring multiple trips to the front desk for re-magnetization. The pool and hot tub areas are generally well-received, but some guests have expressed a desire for longer operating hours, especially during peak seasons. Furthermore, recurring maintenance issues such as AC leaks and non-working ice machines have been noted in various reviews, impacting guest convenience.