La Quinta Inn & Suites by Wyndham Albuquerque Midtown

This hotel is recognized for its spacious rooms and a commitment to being pet-friendly, making it a suitable choice for travelers with dogs and families seeking comfortable accommodations on the road. Many guests appreciate the recent renovations that have updated the interior, providing a fresh and inviting atmosphere. While the hotel aims to offer a pleasant stay, some recurring maintenance issues and concerns about the immediate surroundings are noted. For road trippers and those passing through, the hotel's convenient highway access is a significant advantage. To ensure a smooth experience, it is advisable to confirm the operational status of specific amenities like the hot tub or ice machines prior to arrival, and to secure all valuables when parking.

Facilities & Amenities
Guest feedback on the hotel's facilities is mixed, with several amenities frequently reported as being out of order. The hot tub is consistently mentioned as being broken or unavailable, leading to disappointment for many guests. Similarly, ice machines on various floors are often found to be non-functional or in poor condition, sometimes with reports of mold. The fitness center receives comments about broken equipment or being inadequately set up, not meeting guest expectations. While there is an indoor pool, some guests note it can be cold or closed for maintenance. The single elevator is often described as slow, small, or not reaching all floors, causing inconvenience. Laundry facilities are available, but some guests experience issues with the machines. Wi-Fi connectivity is generally available, though a few guests report issues.

Cleanliness & Room Comfort
The cleanliness and comfort of the rooms elicit varied responses from guests. Many praise the spacious rooms and comfortable beds, often highlighting the updated appearance following renovations. However, a significant number of reviews detail concerns regarding cleanliness, including reports of stained sheets and towels, hair in showers, and dust. Disturbingly, multiple guests report finding bed bugs or ticks, leading to highly negative experiences. Issues with bathroom condition are also common, with mentions of mold, peeling paint, non-functioning shower heads, or showers that flood the floor. Noise levels are a frequent complaint, with guests reporting disturbances from barking dogs, loud neighbors, or general hallway noise, impacting their ability to rest.

Dining & Food Quality
The hotel's breakfast service receives highly mixed reviews. Many guests appreciate the breakfast variety, noting options like eggs, sausage, and pancakes, with some specifically praising the "real eggs" and the availability of green chile. However, a substantial number of guests describe the breakfast as disappointing, bland, or limited, with items frequently running out or not being replenished promptly. Comments include cold coffee, empty food bins, and a lack of diverse choices. Some guests find the quality to be subpar, equating it to basic value brands. Despite the varied feedback, the convenience of having breakfast available on-site is generally acknowledged.

Location & Accessibility
The hotel's location is a prominent topic in guest reviews, often described with significant safety concerns. Many guests characterize the area as "sketchy," "industrial," or a "bad part of town," citing the presence of homeless individuals and boarded-up businesses. This leads to apprehension about personal safety and the security of vehicles, with some guests reporting car break-ins or theft. Despite these concerns, the hotel is noted for its convenient access to major highways, including I-25 and I-40, making it practical for travelers passing through. Parking is available, though some guests find it limited, and the hotel implements measures like security patrols and fencing to enhance safety.

Staff & Service
The hotel staff consistently receives high praise from guests for their friendliness, helpfulness, and attentiveness. Many reviews highlight the staff's efforts to be accommodating, going "above and beyond" to assist guests with various requests and issues. The check-in process is often described as quick and efficient, though some guests report long waits or initial difficulties. Staff members are frequently commended for their positive attitudes and willingness to resolve problems, even when faced with challenging circumstances or limited resources. The overall impression is that the staff strives to provide excellent service, contributing positively to the guest experience despite other hotel shortcomings.

Additional Information
Guests should be aware of the hotel's pet-friendly policy, which includes an additional fee per pet. While accommodating, some guests note that the designated pet relief areas are rocky with no grass, and pet waste bag dispensers are sometimes broken. The hotel is undergoing ongoing renovations, which can result in some areas appearing unfinished or cluttered, and may impact the availability of certain amenities. Some guests report issues with billing and refunds, including double charges or difficulty obtaining proper documentation. There are also recurring mentions of false fire alarms occurring at inconvenient times, disrupting guest sleep. The hotel implements security measures like fencing and patrols, but guests are still advised to secure their valuables.