La Quinta Inn & Suites by Wyndham Boise Airport

The hotel's most distinguishing feature is its exceptionally friendly and attentive staff, who consistently go above and beyond to ensure a welcoming and comfortable stay for guests. This dedication to service, combined with a convenient location near the airport and local amenities, makes it a popular choice. The hotel also stands out for its complimentary hot breakfast and a highly appreciated pet-friendly policy, catering thoughtfully to travelers with animal companions. It is particularly well-suited for families seeking a comfortable base with amenities like a pool, business travelers needing easy airport access and meeting proximity, and road trippers looking for a convenient and welcoming overnight stop. To enhance your experience, consider requesting a room away from high-traffic areas like elevators or the pool if you are sensitive to noise, and always confirm the operational status of specific amenities like the hot tub if they are crucial to your stay.

Facilities & Amenities
Guests frequently praise the hotel's indoor pool, often noting its cleanliness and extended hours, making it a popular feature for families and those looking to relax. While the hot tub is a desired amenity, several guests reported it was unfortunately out of service or in need of repair during their stay. The hotel offers ample parking, which is consistently described as easy and convenient for guests. A fitness center is available for those wishing to maintain their workout routine. Some guests noted the presence of ice machines, though one was reported to be out of order. The elevator was occasionally mentioned as being slow or noisy, and some guests experienced issues with guest laundry facilities not being operational.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed. While many guests reported their rooms were clean, spotless, and comfortable, a notable number expressed concerns about the thoroughness of cleaning, citing issues such as hair and crumbs on bedding, water damage on ceilings, mold in showers, or general dirtiness in bathrooms. Many guests noted that the hotel's overall appearance and rooms are dated and could benefit from a facelift or renovations, with some reporting issues like worn carpets, damaged furniture, or peeling wallpaper. Beds received varied reviews, with some finding them very comfortable, while others described them as hard, springy, or uncomfortable. Noise levels were a frequent complaint, with guests reporting disturbances from hallway conversations, children screaming, dogs barking, and thin walls allowing sound from neighboring rooms or the elevator to penetrate.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives high praise from guests, often described as very tasty, delicious, and a significant highlight of their stay. The breakfast offers a good variety of hot and cold options, including waffles with various toppings, eggs, and sausage. Many guests appreciated the quality of the coffee provided. While the breakfast area is generally well-maintained by attentive staff, some guests noted that popular items could run out quickly, especially if arriving later in the service. A few guests mentioned a desire for more fresh fruit options and one reported an issue with mislabeled cereal for a food allergy.

Location & Accessibility
The hotel's location is widely regarded as convenient and accessible for various types of travelers. It is situated close to the airport, with many guests appreciating the availability of a free shuttle service for easy transfers. The property offers easy access to the freeway, making it ideal for those traveling by car. Guests also found it conveniently located near various stores, gas stations, and local attractions such as the Aquatic Center, BSU campus, and downtown areas. The ample and easy parking further contributes to the hotel's accessibility, making it a practical choice for those exploring the area.

Staff & Service
The staff consistently receives overwhelming praise for their friendliness, helpfulness, and attentiveness. Guests frequently describe them as amazing, wonderful, welcoming, and eager to please, often highlighting specific individuals for their exceptional service. The check-in and check-out processes are generally reported as smooth and effortless. Staff members are commended for their prompt response to guest requests, including accommodating room changes due to noise or maintenance issues, and assisting with in-room amenities like TV or AC problems. The hotel's pet-friendly service is also noted, with staff being particularly accommodating to guests traveling with animals.

Additional Information
The hotel maintains a pet-friendly policy, providing thoughtful amenities such as poop bags and even leashes for guests traveling with their animal companions, though some guests noted occasional dog hair in rooms. While the hotel offers a 12 PM check-out time, which is appreciated by many, some guests reported issues with the guest laundry facilities being out of order. A few guests also highlighted the provision of ice scrapers and umbrellas at the front desk, which are helpful touches. It is worth noting that some guests experienced issues with room key functionality, requiring multiple attempts or staff assistance for access.