La Quinta Inn & Suites by Wyndham Chattanooga North - Hixson

This hotel is highly regarded for its exceptional breakfast offerings and its accommodating pet-friendly policy, making it a standout choice for many travelers. Its location, tucked away from the main road, contributes to a quiet atmosphere, appealing to those seeking a peaceful stay. The hotel is particularly well-suited for families due to its breakfast variety and indoor pool, and it's a top pick for pet owners traveling with their companions. Business travelers and couples also find the hotel appealing for its comfort and service. To ensure the best experience, guests are advised to confirm the pool's operational status prior to arrival and be aware of the hotel's somewhat secluded entrance.

Facilities & Amenities
The hotel features an indoor pool, which is a significant draw for many guests, especially families. However, feedback on the pool is mixed, with frequent reports of it being closed for maintenance, too cold, or having issues with early closures and chemical regulation. Despite these concerns, the fitness center is noted as well-equipped, including dumbbells, and the Wi-Fi is generally functional. The elevator has received varied comments, with some guests noting it sounds old or has peeling wallpaper. For convenience, the hotel provides a well-stocked snack store and a coffee/hot tea area in the lobby, ensuring guests have access to refreshments throughout their stay.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is varied; while many describe rooms as clean, newly renovated, and spacious, others report issues such as dirty floors, stains on bedding and furniture, and pest issues like roaches. Bathroom condition also receives mixed reviews, with some praising their cleanliness and accessible features, while others note mold, mildew, unpleasant odors, or a lack of shelves or towel racks. Bed comfort is another area of mixed opinion; many find the beds comfortable and appreciate the pillow-top mattresses, but some describe them as old, hard, or saggy. Noise levels are generally low due to the hotel's location, though some guests mention thin walls. The AC units are sometimes reported as not working effectively or being capped at a high temperature.

Dining & Food Quality
The breakfast consistently receives overwhelmingly positive reviews, often described as excellent, wonderful, and a highlight of the stay. Guests praise the breakfast variety, which includes a wide selection of hot and cold options such as eggs, waffles, bacon, sausage, biscuits and gravy, and various milk choices. The food quality is frequently noted as fresh and delicious. The breakfast area is described as spacious and clean, providing a pleasant environment for dining. The hotel also ensures that coffee is readily available and well-stocked in the lobby throughout the day, adding to the convenience for guests.

Location & Accessibility
The hotel's location is generally considered good, offering convenient proximity to attractions and various dining and shopping options. It is noted as being a short distance to Chattanooga and suitable for accessing areas like the Chester Frost boat ramp. However, guests often report that the hotel can be hard to find due to its tucked-away position off the main road, with some mentioning a lack of clear signage or challenging entry points to the parking lot. While there is ample parking available, some guests have noted poor lighting in the parking area at night.

Staff & Service
The friendly staff consistently receives high praise for their helpfulness, attentiveness, and welcoming demeanor. Guests frequently highlight the positive interactions with front desk personnel, breakfast attendants, and housekeeping staff, noting their professionalism and willingness to assist. The check-in and check-out processes are generally described as quick, easy, and smooth. The hotel is particularly commended for its pet-friendly service, with staff often providing treats and guidance on pet amenities. While most feedback on housekeeping is positive, some guests have reported issues with room cleaning or early disturbances.

Additional Information
The hotel maintains a strong pet policy, making it a preferred choice for guests traveling with animals, often providing amenities like waste bags. However, some guests have reported issues with incidental fees, such as charges for smoking when they did not smoke, or general fraudulent charges related to their bookings. There are recurring mentions of general maintenance issues throughout the property, indicating a need for renovations and repairs in areas like the elevator, bathrooms, and some room furnishings. Some guests have also raised security concerns regarding the parking lot and access points, while others have experienced booking issues such as overbookings or reservations not being found upon arrival.