La Quinta Inn & Suites by Wyndham Greensboro NC

This hotel offers a memorable stay, primarily due to its recent renovations that have transformed the property with a modern and updated aesthetic. Guests consistently highlight the exceptional cleanliness throughout the facility and in the rooms, alongside the generally friendly and helpful staff. Its convenient location near various restaurants, shopping centers, and major highways makes it an ideal choice for a diverse range of travelers. The spacious and comfortable rooms are frequently praised, contributing to a restful experience. This hotel is particularly well-suited for road trippers seeking a comfortable stop, families who appreciate the room configurations, pet owners looking for accommodating lodging, and business travelers needing easy access to the area. To make the most of your visit, consider managing your breakfast expectations, as feedback is mixed, and be aware that some ongoing renovations might cause minor disruptions.

Facilities & Amenities
The hotel provides a range of amenities designed for guest convenience and comfort. Many rooms are equipped with a microwave and mini-fridge, which guests find to be a valuable perk. A fitness center is available and generally described as well-equipped and clean, offering a space for guests to maintain their routines. While some reviews mention a pool being clean, others indicate it was closed or in poor condition due to ongoing renovations, suggesting a mixed experience depending on the timing of the stay. Wi-Fi is available and generally works well, though some guests expressed concerns about its security. An airport shuttle service is also provided, adding to the hotel's accessibility. The elevators are noted for being clean, though some found them to be small or temporarily out of service during renovation periods.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is largely positive, with many describing rooms as very clean, spotless, and immaculate. The beds are consistently praised for being comfortable and super soft, ensuring a restful night's sleep, though some found pillows to be flat. Rooms are often noted for their spaciousness and modern design. However, there is mixed feedback regarding cleanliness, with some guests reporting unpleasant odors, dust, hair, or issues with bathroom cleanliness, including dirty tubs or stained toilets. In-room amenities like TVs and charging ports receive mixed reviews, with some experiencing non-functional units or lag. The blackout shades are a popular feature, effectively blocking light. Noise levels are a recurring concern, with reports of loud air conditioning units, thin walls, and noise from other guests or ongoing construction impacting sleep quality. Bathrooms are generally spacious, but some lack exhaust fans or have issues with water pressure and hot water availability.

Dining & Food Quality
The hotel offers breakfast, which receives varied feedback from guests. Many appreciate the convenience of having breakfast available, especially for early departures, with some staff going above and beyond to prepare it ahead of schedule. However, the variety and food quality are frequently cited as areas for improvement. While some guests found the breakfast to be delicious with good options like sausage and gravy, others described it as limited, lacking fresh fruit, pastries, or sufficient hot options like eggs and bacon. Issues such as cold food, stale cereal, or a single waffle maker causing wait times were also mentioned. The coffee is generally considered acceptable, but overall, many guests feel the breakfast could offer more substantial and consistent choices.

Location & Accessibility
The hotel's location is a significant advantage, frequently highlighted as convenient and central. Guests appreciate its proximity to restaurants, shopping centers, and major highways, making it easy to access various amenities and travel routes. It is also noted for its airport accessibility, with an available shuttle service. However, a notable concern revolves around parking lot security. Several guests reported incidents of vehicle break-ins and expressed a lack of confidence due to the absence of security cameras in the parking area, with some observing non-guests loitering. This aspect detracts from the otherwise highly praised convenience of the location.

Staff & Service
The staff at this hotel generally receives high praise for their friendliness, helpfulness, and attentiveness. Many guests commend specific individuals for providing excellent customer service, going above and beyond to assist with requests, and creating a welcoming atmosphere. The shuttle service and housekeeping staff are often highlighted for their efficiency and pleasant demeanor. However, feedback on the check-in process is notably mixed. While some experienced quick and easy check-ins, others reported significant delays due to rooms not being ready, unaccommodating front desk interactions, or issues with credit card processing and unexpected early check-in fees. Some guests also encountered instances of perceived rudeness or unprofessionalism from certain staff members, leading to frustrating experiences.

Additional Information
Guests should be aware of several important details that impact their stay. The hotel has been undergoing extensive renovations, which, while resulting in modern and clean rooms, can lead to construction noise and temporary disruptions to facilities like the pool. The pet policy is generally accommodating, allowing pets for a fee, but some guests reported issues with other guests' noisy pets or even an instance of a manager's personal allergy leading to an eviction. There are recurring complaints about an early check-in fee being charged in cash without a receipt, causing frustration for some guests. Furthermore, issues with credit card deposits not being clearly disclosed or processed correctly have been noted. The TV service is often criticized for being laggy and having limited channels. Some guests also reported issues with lost and found items not being located after checkout, and concerns about the overall parking lot security due to reported vehicle incidents.