La Quinta Inn & Suites by Wyndham Harrisburg-Hershey

This hotel offers an exceptional value and a strategic location, making it a popular choice for travelers visiting nearby attractions, especially Hershey Park. Its pet-friendly policy is a significant draw for guests traveling with animals, often accommodating larger dogs and providing convenient ground-floor access. The hotel is consistently praised for its friendly and accommodating staff and a complimentary breakfast that exceeds expectations. While some areas show signs of age, the overall experience is often described as clean and comfortable, making it ideal for families seeking an affordable and convenient base for local adventures, pet owners needing suitable accommodations, and road trippers looking for a comfortable overnight stop. To enhance your stay, consider utilizing the convenient adjacent diner and be prepared for potential minor wear in some areas.

Facilities & Amenities
The hotel provides a range of amenities designed to enhance guest comfort and convenience. A notable feature is the indoor pool, which is generally well-received and enjoyed by families, though some guests have noted the water can be cool. The hot tub is frequently mentioned but often reported as being out of service, which can be a disappointment for those looking to relax. Guests appreciate the mini-fridge and microwave found in the rooms, adding practicality to their stay. While free Wi-Fi is available, some guests have experienced connectivity issues. The lobby area is often described as welcoming and recently updated, creating a positive first impression. Ample parking is consistently available and free, adding to the convenience for all guests.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed. Many guests found their rooms to be adequately clean and the beds comfortable, ensuring a restful night's sleep. However, a significant number of reviews highlight issues such as stained carpets, peeling wallpaper, and chipped paint, indicating a need for general refurbishment. The bathrooms are a particular point of concern for some, with reports of mold in showers, clogged drains, and a lack of hot water or proper bathroom lighting. Noise levels vary, with some rooms described as quiet, while others experience disturbances from hallways, the elevator, or adjacent rooms. Some guests also noted issues with air conditioning not being sufficiently cool or having an unpleasant smell.

Dining & Food Quality
The complimentary breakfast is a consistent highlight for many guests, often described as "very good" or "great" with a wide breakfast variety. Guests appreciate the hot food options such as waffles, scrambled eggs, and sausage (both pork and turkey), alongside choices like yogurt, cereal, and fruit. Coffee and tea are available 24/7 in the lobby, which is a convenient touch. While most feedback is positive, some guests reported that items occasionally ran out quickly or were not consistently hot. A significant advantage is the adjacent diner, which is highly recommended for its convenience, good food, and a special discount offered to hotel guests, providing an excellent alternative for meals.

Location & Accessibility
The hotel's central location is a major advantage, offering easy highway access and placing guests within a short, convenient drive to popular attractions, most notably Hershey Park. This makes it an ideal base for exploring the area without extensive travel. Guests also appreciate the proximity to essential amenities, including gas stations and various nearby dining options, some within walking distance. The availability of ample parking further enhances the convenience for those traveling by car. The area is generally perceived as safe, contributing to a comfortable and stress-free stay for visitors.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness and helpfulness. Guests frequently commend their accommodating nature, noting their willingness to assist with requests and resolve issues promptly. The check-in and check-out processes are generally described as smooth and efficient, contributing to a positive arrival and departure experience. Many reviews highlight the attentive service provided by various team members, from the front desk to the breakfast area, who go out of their way to ensure guest satisfaction. The pet-friendly service is also specifically appreciated, with staff making efforts to accommodate guests traveling with their animals.

Additional Information
Guests should be aware of a security deposit typically held on their card upon arrival. A recurring issue reported by several guests involves key card issues, with cards frequently deactivating and requiring multiple trips to the front desk for re-activation. The hotel's pet policy is a significant draw, though some guests noted discrepancies between the online information and the policy posted on-site, sometimes involving an additional fee. While the hotel shows signs of its age, many areas, particularly the lobby, have undergone renovations, though some rooms still exhibit wear and tear. The provision of Dove toiletries in the bathrooms is a small but appreciated detail for many guests.