La Quinta Inn & Suites by Wyndham Logan

The hotel offers a highly pet-friendly policy, which is a significant draw for travelers with pets, providing convenience and designated areas for animal waste. Many guests also appreciate the availability of spacious suites, featuring multiple beds and separate living areas, making it a suitable option for families or larger groups seeking more room. While some visitors find the hotel to be a good value with comfortable accommodations, a considerable number describe it as dated and in need of substantial renovation and maintenance. This mixed feedback suggests it caters well to budget-conscious travelers who prioritize space and pet accommodation over modern aesthetics. To ensure a more satisfactory experience, it is advisable to confirm the operational status of key amenities like the pool and hot tub before arrival, and to inspect the room for any maintenance or cleanliness concerns upon check-in.

Facilities & Amenities
Feedback on the hotel's facilities is largely mixed, with significant issues reported. The indoor pool is frequently described as being too cold, dirty, or having broken tiles, while the hot tub is often out of order, unclean, or has non-functional jets, leading to disappointment for many guests. The fitness center is available, but some equipment, particularly treadmills, is noted as broken, and the area sometimes lacks cleaning supplies. Wi-Fi connectivity is a major point of frustration for numerous visitors, often reported as unreliable, slow, or completely non-functional throughout their stay. Additionally, the elevators are sometimes slow or out of service, and ice machines are frequently reported as broken or unavailable on certain floors, impacting guest convenience.

Cleanliness & Room Comfort
The cleanliness and room comfort receive highly inconsistent feedback. While some guests report their rooms are clean and provide a comfortable stay, a significant number encounter issues such as dust, stains on carpets, furniture, and linens, hair in bathrooms, and even mold in showers. Many rooms are described as dated and in disrepair, with common problems including peeling wallpaper, broken furniture, dripping faucets, clogged sinks, and non-functional appliances like small or old TVs. The beds receive mixed reviews, with some finding them comfortable and others describing them as saggy or having lumpy pillows. Noise levels are a frequent complaint, stemming from hallways, slamming doors, street noise, and loud music from other guests, impacting overall comfort.

Dining & Food Quality
The hotel offers a complimentary breakfast, which is generally appreciated for its convenience, though the food quality and variety receive mixed reviews. Most guests describe the offerings as a standard continental breakfast or low budget, with common items including eggs (often noted as rubbery or watery), waffles, biscuits and gravy, and some meat options. However, a frequent complaint is the rapid depletion of food items, especially when large groups are present, with slow or no replenishment. Some guests have reported issues with the freshness of items, such as moldy bread. The breakfast area can become crowded, and the seating arrangements, particularly the booths, are sometimes described as uncomfortable or too low, making the dining experience less enjoyable for some.

Location & Accessibility
The hotel boasts a convenient location in Logan, Utah, placing guests within easy reach of various local amenities. It is situated close to major retailers like Walmart, numerous restaurants, and coffee shops, as well as Utah State University, making it practical for different types of travelers. While the central location is a significant advantage, some guests find the access to the parking lot and the main entrance somewhat challenging due to the surrounding traffic flow and road configuration. Parking is generally ample, though occasional issues with large vehicles occupying many spots or unplowed snow in the lot have been noted. For guests with mobility needs, some report narrow automatic doors, ramps that are not up to standard, and small elevators that may pose difficulties for larger mobility devices.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight the front desk staff for their professional demeanor and willingness to assist with inquiries and requests, contributing positively to the overall experience. The check-in and check-out processes are typically described as quick and efficient. However, the responsiveness to guest issues is a point of mixed feedback; while some staff are noted for prompt action on maintenance requests, many reviews indicate a lack of follow-up on recurring problems like non-functional amenities or cleanliness concerns. Housekeeping service is a frequent area of complaint, often reported as infrequent or inconsistent, leading to rooms not being serviced daily and a lack of fresh towels or trash removal.

Additional Information
The hotel's pet-friendly policy is a notable feature, with guests appreciating the accommodation for their animals, including provided waste bags. However, some reviews mention persistent pet odors in rooms or common areas, and issues with barking dogs disturbing other guests. Housekeeping services are typically scheduled for specific days only, such as Monday, Wednesday, and Friday, meaning rooms are not cleaned daily, which can be inconvenient for longer stays. The presence of large groups, including school teams, often leads to significant noise in hallways and common areas, impacting the quiet enjoyment of other guests. Additionally, some guests have raised security concerns due to external doors being left unsecured or propped open, and a general lack of consistent maintenance contributes to a perception of disrepair throughout the property.