La Quinta Inn & Suites by Wyndham Mechanicsburg - Harrisburg

This hotel is a popular choice for pet owners due to its welcoming policy and well-maintained outdoor areas specifically designed for pets. Its convenient location just off the highway makes it an ideal stop for road trippers and travelers seeking an overnight stay. Guests frequently highlight the generally friendly staff and the comfortable beds. While many appreciate the efforts towards renovation, feedback on cleanliness and the condition of some facilities is notably mixed. Families often find the indoor pool and complimentary breakfast appealing, contributing to a pleasant stay. To ensure the best experience, guests are advised to confirm room conditions upon arrival and manage expectations regarding the ongoing property updates.

Facilities & Amenities
The hotel features a small indoor pool that is a hit with many guests, particularly families, though some have reported it to be cloudy, dirty, or cold, and note the absence of a hot tub despite older images. A fitness center is available, described as clean and adequately equipped, though some suggest it could benefit from more diverse equipment. Free Wi-Fi is consistently praised for its reliability, ensuring guests can stay connected. While ice machines are conveniently located on every floor, the laundry facilities have received criticism for inefficient washers and dryers. The elevators are generally functional, but some guests have noted them making concerning noises or appearing to be in disrepair.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is highly varied. Many guests report very clean rooms, immaculate bathrooms, and comfortable beds with quality linens, ensuring a restful sleep. However, a significant number of reviews describe rooms as dirty, filthy, or having issues such as stained sheets, mold in bathrooms, dusty surfaces, or even bugs. Some guests found the pillows to be either too thick or uncomfortable. While rooms are generally quiet, some visitors have experienced noise disturbances from other guests or traffic noise. In-room amenities like televisions and air conditioning units have occasionally been reported as faulty or emitting unpleasant odors.

Dining & Food Quality
The hotel offers a complimentary breakfast that receives mixed reviews. Many guests appreciate the convenience and variety, noting options like waffles, sausages, eggs, cereal, and yogurt. Some describe the breakfast as "good" or "delicious," highlighting the availability of hot items. Conversely, a notable portion of guests express disappointment with the breakfast selection, describing it as "basic," "sparse," or "inedible," with issues such as food not being kept warm, lack of certain items, or poor quality of cooked food like watery eggs. The coffee is also a point of contention, with some finding it very good and others deeming it unsatisfactory.

Location & Accessibility
The hotel's location is widely praised for its convenience and accessibility. Situated just a mile off the highway, it offers easy access for travelers and is considered a safe and quiet area. Guests appreciate its proximity to shopping centers and a variety of restaurants, making dining and errands convenient. The property provides ample parking, which is well-lit, adding to guest comfort and security. While the main entrance has occasionally been affected by ongoing renovations, requiring guests to use side entrances, the overall ease of getting in and out of the property is a consistent positive.

Staff & Service
The staff at this hotel generally receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight the quick check-in and check-out processes, noting that staff members are often willing to go above and beyond to assist with requests, such as providing extra blankets or cribs. However, some guests have reported isolated incidents of unhelpful or indifferent staff, and a few have noted challenges with language barriers. While housekeeping is often commended for maintaining clean rooms, there are also reports of inconsistent service, with some guests finding their rooms not thoroughly cleaned or amenities not replenished.

Additional Information
The hotel has been undergoing renovations, which are frequently mentioned by guests. While some rooms appear updated and nicely decorated, other areas of the property, including hallways and certain rooms, are described as dated, shabby, or showing signs of wear. Guests have noted issues such as peeling paint, mold around vents, and general disrepair in some areas, suggesting the renovations are either incomplete or of varying quality. The hotel maintains a pet-friendly policy, allowing animals to stay, though some guests were unaware of a requirement for pets to be crated when left unattended in the room. There have also been reports of billing discrepancies, with some guests being charged unexpectedly for early check-in or experiencing issues with double charges.