La Quinta Inn & Suites by Wyndham Pigeon Forge

This hotel is highly regarded for its exceptional staff and a unique 24-hour indoor pool and hot tub, making it a standout choice for guests. Its prime location places visitors at the heart of the area's attractions, appealing greatly to families seeking convenience and entertainment, as well as pet owners who appreciate the genuinely welcoming and accommodating pet policy. Many guests are pleasantly surprised by the hotel's quality, often remarking that it feels more like a higher-rated establishment. To enhance your stay, consider requesting a room away from the elevator or ice machine for a quieter experience, and remember to bring pool shoes as the area can be slippery.

Facilities & Amenities
The hotel's 24-hour indoor pool and hot tub are consistently highlighted as major draws, providing endless entertainment for guests of all ages, with many praising the water's warmth and cleanliness. While some guests noted the hot tub jets could be overly strong or the water occasionally cooler than expected, the overall sentiment is highly positive. The property also features a well-equipped fitness center for those looking to maintain their routine. Guests appreciate the convenience of free Wi-Fi, though some reported slow or inconsistent connections. The lobby offers a cozy atmosphere with a fireplace, complemented by an inviting outdoor patio area featuring a gas-lit fireplace and seating. Practical amenities include guest laundry facilities, a small convenience shop, and a 24-hour station providing coffee, hot chocolate, and refreshing infused water. Parking is available and free, though some found the lot to be a bit tight.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, describing rooms and common areas as spotless and well-maintained, often noting a lack of typical pet odors despite the hotel's pet-friendly policy. Rooms are generally found to be spacious and well-designed, with many suites offering separate living areas and amenities like jacuzzi tubs, fireplaces, refrigerators, and microwaves. Family suites often include bunk beds, which are popular with children. Feedback on beds is mixed; while many found them comfortable and soft, some described them as too firm or high, and a few reported issues like "sinkholes" or lumpy pillows. Noise levels received varied comments, with some guests experiencing disturbances from slamming doors, hallway activity, adjoining rooms, or barking dogs, while others found their rooms quiet. Some older furniture, worn couches, or minor maintenance issues like non-working outlets or peeling bathroom ceilings were occasionally mentioned.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives high praise, with guests describing it as "really good," "delicious," and "hot and fresh." The breakfast variety is generally well-received, typically including options such as eggs, sausage links or patties, biscuits and gravy, waffles, muffins, cereals, toast, yogurt, and fruit. Many guests specifically commend the hardworking and friendly staff responsible for the breakfast service. While the selection is appreciated, some guests noted that the menu remained largely the same each day and expressed a desire for more diverse meat options, healthier choices like fresh fruit (beyond apples), or pastries. Despite these minor suggestions, the overall consensus is that the breakfast is a significant positive aspect of the stay, providing a convenient and satisfying start to the day.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy reach of numerous attractions and dining options. Many popular destinations, including the Pigeon Forge Parkway, The Island, and various restaurants and shops, are within comfortable walking distance. The hotel's proximity to a traffic light makes for convenient and easy access to and from the main road. For those looking to explore further, the trolley service has a stop conveniently located right outside the hotel. Guests also appreciate being close to a Kroger grocery store and attractions like the Lumberjack Feud show. While the parking lot is free, some guests found it to be a bit tight, especially during peak times.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, with guests frequently describing them as "excellent," "amazing," "friendly," "welcoming," and "attentive." Many reviewers highlight the staff's helpfulness and willingness to go above and beyond to ensure a pleasant stay, often making guests feel like family. The check-in and check-out processes are generally reported as easy and quick. While most experiences with housekeeping are positive, with rooms noted as clean and well-maintained, a few guests mentioned instances where rooms were not thoroughly cleaned or amenities like toilet paper were not replenished. Staff are also commended for their responsiveness in addressing maintenance issues promptly. The hotel's commitment to pet-friendly service is a recurring theme, with staff often interacting warmly with guests' animals.

Additional Information
A significant highlight of this hotel is its genuinely pet-friendly policy, with many guests appreciating the provision of pet treats in the lobby and a well-maintained pet relief area. Despite accommodating numerous animals, guests consistently report no lingering pet odors in the rooms or common areas. The hotel offers a variety of room layouts, including spacious family suites with bunk beds and king suites featuring jacuzzi tubs and fireplaces, catering to diverse traveler needs. While the hotel is generally well-maintained, some guests noted that certain furnishings appear worn or outdated, suggesting a need for updates in some areas. The presence of a single, often slow elevator was a common point of feedback, leading some guests to opt for the stairs.