La Quinta Inn & Suites by Wyndham Raleigh Cary

The hotel's signature feature is its ongoing renovation, which promises a significantly improved experience, making it an ideal choice for travelers seeking modern amenities and a fresh environment. Many guests, including solo travelers and those with pets, appreciate the comfortable accommodations and the friendly, helpful staff. The central location is also a major draw, providing easy access to local attractions and essential services. While the renovation process has presented some challenges, such as occasional noise and temporary inconveniences, the positive changes, particularly in the lobby and newly updated rooms, are frequently highlighted. Guests looking for a refreshed and welcoming stay will find this hotel a suitable option, especially as the improvements near completion.

Facilities & Amenities
The hotel is undergoing extensive renovations, which impacts the availability and condition of some facilities. Guests have noted that the pool was empty or closed during their stay, and some areas experienced a strong paint smell. Issues with basic amenities were also reported, including ice machines being out of service and a lack of tissues in rooms. Some rooms were missing essential items like hair dryers and toilet paper holders, and cups suitable for hot beverages were sometimes unavailable. The elevator has been described as sketchy, making strange noises and not always stopping on the correct floor, leading some guests to prefer using the stairs. While the Wi-Fi generally works well, some guests found the lighting in rooms to be poor, with non-functional lamps and loose electrical outlets.

Cleanliness & Room Comfort
Guest experiences regarding room cleanliness and comfort are mixed, largely due to the ongoing renovations. Many newly renovated rooms are praised for being clean, fresh, and comfortable, featuring new decor and spacious layouts. However, some guests reported significant issues in unrenovated or poorly maintained rooms, including stained carpets, dirty couches, and mold or water damage on ceilings and walls. Instances of clogged sinks, non-functional toilets, and broken fixtures like showerheads and closet door handles were also noted. Noise from construction, loud toilets, and thin walls occasionally disturbed guests, and some reported unpleasant odors like mildew, smoke, or even animal urine. While some found the beds comfortable, others experienced uncomfortable mattresses or issues with sheets and pillows.

Dining & Food Quality
The hotel offers a breakfast service, which receives mixed reviews. Most guests describe it as adequate or decent, with typical options such as waffles, eggs, sausage, bagels, toast, and cereal. However, some found the breakfast bar to be uninspired, with limited variety and items like eggs and sausage sometimes being served cold. There were also reports of the juice machine being broken and a lack of coffee creamer or napkins. Some guests noted that the breakfast area was not always well-maintained, and items ran out quickly, especially when there were many guests. Despite these issues, the availability of 24-hour coffee and lemon water was appreciated by some.

Location & Accessibility
The hotel's location is consistently highlighted as a significant advantage, offering convenience for various types of travelers. It is situated within easy walking distance or a short drive to numerous restaurants, shopping centers, including a Walmart and Harris Teeter, and local attractions like the Koka Booth Amphitheatre and the Cary Chinese Lantern Festival. Its proximity to the University and major highways makes it suitable for business travelers and those attending events or visiting family in the area. While the immediate surroundings are generally considered safe, some guests noted that the property's exterior and parking areas could be unkempt, with trash and old mattresses visible, and limited parking during peak renovation periods.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the front desk team for their quick check-in process, willingness to assist with issues, and accommodating requests, such as room changes or late check-outs. Housekeeping staff are often noted for their attentiveness, though some guests experienced inconsistencies with room cleaning service, particularly during longer stays, requiring multiple requests for fresh towels or room tidying. Despite the challenges posed by ongoing renovations, the staff's dedication to providing good service is a recurring positive theme, with many guests expressing a desire to return due to the excellent interactions with the team.

Additional Information
The hotel maintains a strong pet-friendly policy, allowing guests to travel with their animals, which is a significant convenience for many, including those with multiple dogs. However, some guests noted challenges in finding suitable outdoor areas for pets and expressed concerns about pets being present in the breakfast area. The hotel is undergoing extensive renovations, which, while promising future improvements, currently results in considerable noise from construction during the day and sometimes into the evening. Guests should be aware that some amenities, like the pool, may be unavailable, and there might be temporary disruptions or visual clutter from the construction. Some guests also reported issues with housekeeping frequency, with rooms not being cleaned daily unless specifically requested.