La Quinta Inn & Suites by Wyndham Searcy

This hotel is widely recognized for its commitment to providing a clean and comfortable stay, making it a popular choice for road trippers seeking a restful night and university visitors attending events at Harding. Its signature feature is its consistent dedication to maintaining a welcoming environment, often highlighted by its friendly staff and convenient location. Guests frequently praise the overall cleanliness of the property and the comfortable accommodations. The hotel is well-suited for families due to its spacious rooms and for pet owners who appreciate the accommodating policies. To ensure a smooth experience, it is advisable to confirm the operational status of specific amenities, such as the pool or hot tub, before arrival, as some guests have noted these can be affected by ongoing improvements. Additionally, guests should be prepared for potential issues with room key cards, which occasionally require re-programming.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Parking is generally described as ample and secure, providing peace of mind for travelers. The HVAC systems in rooms are noted for being quiet and effective, contributing to a comfortable environment. Guests appreciate the good lighting available for reading and working within the rooms. However, feedback on recreational facilities is mixed; while an indoor pool is available, many guests reported it being closed for maintenance, appearing dirty, or having cold water, and some noted it was occasionally taken over by groups. The hot tub is a frequent point of concern, with numerous reviews indicating it was not working or was permanently closed. The fitness center is generally well-equipped, though some guests found it to be closed during their stay. Wi-Fi connectivity can be inconsistent, with reports of it going in and out or being unsecured. A recurring issue highlighted by many guests is the unreliability of key cards, often requiring multiple trips to the front desk for re-programming.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its overall cleanliness, describing rooms as sparkling clean and smelling fresh upon arrival. Many rooms are noted for being spacious and comfortably furnished, providing a pleasant environment for relaxation. The beds receive mixed reviews; while many guests find them comfortable, some describe them as hard, stiff, or having lumpy, small pillows. Noise levels are generally low, with the hotel often praised for being quiet and well-insulated from road noise, though some guests reported disturbances from noisy refrigerators, construction, or sounds from adjacent rooms. The bathroom facilities are typically clean and well-stocked with amenities, but some reviews mention issues such as hair on the floor, flickering lights, or problems with shower functionality. Some guests also noted strong odors in rooms, ranging from fresh paint to cigarette smoke or mustiness. The refrigerator in the room can sometimes be problematic, with reports of it being noisy, freezing items, or leaking.

Dining & Food Quality
The complimentary breakfast offered at the hotel receives varied feedback from guests. Many appreciate the convenience and the availability of a hot breakfast, often highlighting items like waffles, scrambled eggs, and sausage. Some guests describe the breakfast as delicious, with a good variety of options and hot food kept at appropriate temperatures. The coffee and juice are also frequently mentioned positively. However, a notable number of guests found the breakfast to be minimal, basic, or lacking in variety, with some reporting issues such as cold coffee, empty food bins, or items like biscuits and gravy being barely passable. There were also comments about the breakfast area closing earlier than advertised or running out of popular items, leading to disappointment for some who arrived later in the morning.

Location & Accessibility
The hotel's location is consistently praised by guests for its convenience and accessibility. It is situated right off the highway, making it an ideal stop for travelers on long journeys. Many reviews highlight its proximity to Harding University, which is particularly beneficial for visitors attending events or dropping off students. The hotel is also conveniently located near a variety of eateries and shopping options, allowing guests easy access to dining and other necessities without extensive travel. Parking at the property is described as ample and safe, adding to the overall convenience for those traveling by car. The ease of access to local amenities and major roadways makes the hotel a practical choice for both short stays and longer visits to the area.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness and helpfulness. Many guests commend the front desk associates for being welcoming, professional, and courteous during both check-in and check-out processes. Staff members are often noted for being responsive to requests and willing to assist with issues, such as quickly moving guests to different rooms when problems arise. However, some guests reported negative experiences, including unhelpful front desk interactions, difficulties reaching staff by phone, or perceived rudeness. There were also instances of poor communication among staff, leading to issues with reservations, late check-outs, or housekeeping disturbing guests despite "Do Not Disturb" signs. Despite these isolated concerns, the overall sentiment is that the staff strives to provide attentive service, contributing positively to the guest experience.

Additional Information
Guests should be aware that the hotel frequently undergoes remodeling and improvements, which can sometimes lead to construction noise during daytime hours or the temporary closure of amenities like the pool or gym. This ongoing work may also result in areas smelling of fresh paint or having construction materials visible. A significant and recurring issue reported by numerous guests is the malfunction of room key cards, often requiring multiple trips to the front desk for re-programming, which can be highly inconvenient. While the hotel maintains a pet-friendly policy, some guests noted new charges or inconsistencies with the policy, as well as issues with overflowing outdoor trash cans. There have also been reports of reservation issues, including cancellations despite prior confirmation or rooms not being available upon arrival, and some guests experienced billing discrepancies or difficulty obtaining receipts.