Hotel La Quinta Inn & Suites Raleigh Crabtree (Raleigh, USA)

Reviewers were upbeat about this property's location just off Interstate 440 in the northern suburbs of Raleigh. Guests liked the way they could easily access area attractions, shopping malls and downtown Raleigh, about ten minutes' drive away. Another convenience, according to many visitors, was the proximity of gas stations plus shopping and dining options.

Guests frequently expressed positive opinions about the customer service, often describing personnel as friendly, obliging and professional with good local knowledge. Plenty of visitors experienced a swift check-in.

The updated rooms reportedly weren't luxurious but were well-equipped and more than satisfactorily spacious, clean and comfortable for a shorter stay. Several guests said they found the beds particularly comfy. Visitors who prioritized affordability liked the way the rooms were usually competitively-priced as well as free perks including parking and the continental breakfast, although some diners criticized the limited menu. Plenty of reviewers said their stays represented fair value for money.

There were occasional claims that La Quinta Inn & Suites Raleigh Crabtree would be enhanced by additional modernization in order to tackle maintenance issues such as tired-looking furniture, aging carpets, noisy air-conditioning, marked walls, broken lighting and dated decor in certain rooms.

The sound of slamming doors plus noise from adjacent rooms and corridors were sometimes audible, according to some light sleepers. Elsewhere, it was sometimes reported that there were musty smells or lingering smoky odors in parts of the building.

Cleanliness issues were reported by some critics. These included insufficiently cleaned bathrooms, mold and inconsistent housekeeping standards.