Lagoona by Isrotel Collection

This hotel offers a memorable all-inclusive experience, making it an ideal choice for families seeking a hassle-free vacation with abundant food and entertainment. Its signature feature is the comprehensive all-inclusive package, providing generous access to dining, drinks, and activities throughout the day. Guests consistently highlight the hotel's commitment to cleanliness, the spacious and comfortable accommodations, and the exceptionally attentive service from the staff. The hotel's prime location near the promenade and various attractions also makes it a great fit for sightseers and couples who enjoy being close to the action, despite the lively family atmosphere. To maximize your stay, consider taking full advantage of the diverse all-inclusive offerings and be prepared for a vibrant, family-oriented environment.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance the guest experience, particularly for families. The pool area is a central hub, often praised for its cleanliness and ample sunbeds, though some guests noted the water could be cold, especially during cooler seasons. A significant highlight is the dedicated playzone and kindergarten, offering extensive activities and entertainment for children, ensuring they are well-engaged. For adults, a well-equipped fitness center is available. The bar areas, both in the lobby and by the pool, are highly appreciated for their generous all-inclusive offerings of drinks and cocktails. However, a recurring point of feedback concerns the elevators, with guests frequently mentioning long wait times and crowding due to only two elevators serving the entire hotel.

Cleanliness & Room Comfort
Guests generally commend the hotel for its high standards of cleanliness throughout the property, including the rooms. The rooms are frequently described as spacious and well-maintained, often featuring a balcony that provides pleasant views, sometimes overlooking the marina. Many guests found the beds comfortable, contributing to a restful stay. In-room amenities such as a sofa, coffee maker, and smart TV are appreciated, adding to the comfort and convenience. While the majority of feedback on room condition is positive, some isolated comments mentioned minor issues like a sticky floor or insufficient daily cleaning. Noise levels were occasionally noted, particularly from adjacent hotel renovations or the bustling dining area, which could impact the tranquility of some rooms.

Dining & Food Quality
The hotel's dining experience is a cornerstone of its all-inclusive offering, with guests frequently praising the food quality and variety. Many reviews highlight the delicious and plentiful options available across three daily meals, including fresh salads, main courses, and a wide selection of desserts. The all-inclusive concept extends to continuous access to ice cream, pizza, cakes, and coffee, alongside an open bar serving cocktails and other drinks until late evening. While many guests found the food excellent, some noted that the main courses could be repetitive or occasionally lacked flavor, and a few mentioned the absence of certain breakfast items like bagels. The dining room atmosphere is often described as lively and can be noisy and crowded, especially during peak hours.

Location & Accessibility
The hotel boasts an excellent and highly convenient central location, making it a significant draw for guests. It is situated within easy walking distance to many popular attractions, including the promenade, the sea, and various shops. The Ice Mall is also very close by, providing additional entertainment and shopping opportunities. This prime position allows guests to explore the area easily on foot, reducing the need for transportation. However, a consistent point of concern among guests is the parking situation. The hotel has very limited on-site parking spaces, often leading to guests needing to find alternative paid parking nearby or struggling to secure a spot, which can be a source of frustration.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, with guests frequently highlighting their friendliness, helpfulness, and attentive service. Many reviewers commend the team for going above and beyond to ensure a pleasant stay, from proactive offers of assistance to efficient handling of requests. The housekeeping staff is often praised for maintaining clean rooms. While the majority of interactions are positive, some guests experienced initial challenges with the check-in process, including occasional rudeness or long waits, particularly for non-Hebrew speakers. The dedicated children's entertainment staff also receives high praise for their engaging activities, contributing significantly to the family-friendly atmosphere.

Additional Information
The hotel's all-inclusive concept is comprehensive, with drinks and cocktails available until midnight, offering great value. Guests staying at this hotel also benefit from access to the Isrotel Private Beach, enhancing their beach experience. While the pool is generally well-regarded, some guests noted that the water temperature could be quite cold, which might impact swimming enjoyment during certain times of the year. The hotel has undergone recent renovations, contributing to the refreshed and modern appearance of many areas, including the rooms and dining hall. However, foreign travelers should be aware that information and signs within the hotel are predominantly in Hebrew, which may necessitate using translation tools.