Lakeview Inns & Suites - Hinton

This hotel is particularly noted for its spacious loft suites, which serve as a signature feature, providing ample room and a unique multi-level layout that is highly appealing to families and groups seeking more privacy and space. Guests consistently highlight the overall value offered, making it an attractive option for budget-conscious travelers and those exploring the Jasper area. The friendly and accommodating staff also contribute significantly to a positive experience. While the property is recognized for its affordability, guests should be aware that some areas show their age. For an enhanced stay, consider booking a loft suite for the added space, and be prepared for potential variations in room condition due to the hotel's older nature.

Facilities & Amenities
The hotel offers a range of practical facilities designed for guest convenience. Many guests appreciate the unique loft suites, which often feature two levels, multiple beds, and two bathrooms, providing significant space for families or larger parties. These suites typically include a kitchenette with a microwave and refrigerator, though some guests note that cooking appliances like hot plates or stoves may be absent or inadequate, despite the presence of cooking utensils. Ample parking is available, often directly outside the rooms, offering easy access. While Wi-Fi is provided, some guests report issues with its stability or connectivity. The property also offers coin laundry facilities for guest use.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many rooms are described as spacious and generally clean upon arrival, with comfortable beds and clean linens contributing to a restful stay for some. However, a significant number of guests report that the rooms appear dated and are in need of renovation, with issues such as peeling wallpaper, flickering lights, or worn furnishings. Concerns about cleanliness are also noted by some, including reports of dirty floors, dust, or uncleaned bathrooms. Recurring complaints include unpleasant odors, particularly of cigarette smoke or a musty smell, even in non-smoking rooms. Noise from heating units, traffic, and other guests' footsteps or plumbing can occasionally impact sleep quality.

Dining & Food Quality
The complimentary breakfast is a notable feature, frequently praised for its convenience and variety. Guests can typically find a selection of hot items such as waffles, scrambled eggs, and sausages, alongside cereals, yogurt, toast, and coffee. While many appreciate the effort and the range of options, some guests find the overall quality to be basic or report that popular items may run out quickly, especially during busy periods. The breakfast area itself is often described as bright and pleasant. For additional dining options, a restaurant is conveniently located next door to the hotel, offering another choice for meals.

Location & Accessibility
The hotel boasts a highly convenient location right off the highway, making it an ideal stopover for travelers, particularly those journeying to or from Jasper National Park, which is approximately an hour's drive away. Its proximity allows for easy access to local amenities, including a restaurant directly adjacent to the property and other shopping and dining options within a short driving distance. Ample parking is available, often directly in front of the rooms, providing ease of access for loading and unloading luggage. While situated near a busy road, many guests find the rooms surprisingly quiet, though some note occasional traffic noise.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight positive interactions with the front desk team, noting their accommodating nature and willingness to assist with requests. The check-in process is generally described as smooth and efficient. However, feedback regarding housekeeping services is mixed; while some guests report clean rooms, a notable number express dissatisfaction with inconsistent or absent room cleaning during their stay, sometimes attributed to staffing challenges. Despite these issues, staff members are often commended for their efforts to resolve guest concerns, such as providing alternative amenities or assisting with room changes when possible.

Additional Information
This property is often described as a motel-style establishment, characterized by direct outdoor access to rooms. Guests frequently note that the hotel is older and could benefit from renovations, despite efforts to maintain the premises. While the hotel offers good value, guests should manage expectations regarding its age and potential for minor maintenance issues, such as flickering lights or noisy heating systems. The unique loft suite setup, featuring multiple levels and bathrooms, is a consistent highlight for families or groups seeking more space. Some guests have reported issues with specific hotel policies, such as deposit refunds or credit card requirements, which can occasionally lead to frustration.