Larkspur Landing Extended Stay Suites Pleasanton

This hotel is widely appreciated for its spacious suites and well-equipped kitchenettes, offering a comfortable "home away from home" experience, particularly beneficial for extended stay guests and families. Its convenient location near dining and shopping options, coupled with a generally friendly staff, makes it a practical choice for business travelers and those seeking good value. While the property shows signs of age, guests often find the overall experience positive, especially given the amenities provided. To enhance your stay, consider requesting a room that has been recently updated, and be mindful of the parking situation, which can sometimes be busy due to adjacent businesses.

Facilities & Amenities
A standout feature for many guests is the inclusion of kitchenettes in the rooms, complete with a full-size refrigerator, microwave, dishwasher, and stove, along with dishes and utensils, allowing for meal preparation. The availability of free laundry machines on-site is highly praised, adding significant convenience for longer stays. The hotel also provides free Wi-Fi, which is generally reliable, and a small fitness center with various equipment. Guests appreciate the 24-hour lounge offering hot tea and coffee, and the lobby features a welcoming fireplace and ample seating. Some guests note the fitness center is small, and there is no swimming pool.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed, with many guests finding their rooms clean and well-maintained, while others report issues such as unpleasant odors, stained carpets, or worn furniture. Rooms are frequently described as dated and in need of renovation, with some mentioning peeling paint or chipped surfaces. Bed comfort is a recurring point of contention; some find the beds comfortable, ensuring a restful sleep, while many others describe them as too stiff, too soft, or feeling the springs. Noise from adjacent rooms, hallways, or the parking lot can occasionally be an issue, and some guests report problems with AC units being noisy or ineffective, or curtains not closing fully.

Dining & Food Quality
The complimentary breakfast is a significant highlight for most guests, often described as hot, good, and offering a decent variety. Popular items include scrambled eggs, bacon, waffles, and pancakes, along with fresh fruit, bagels, and pastries. Guests appreciate the coffee and tea service available throughout the day. While the breakfast is generally well-received, some guests note that items can run out quickly, especially later in the morning, or that the selection might lack certain meat options. The hotel also offers complimentary cookies in the evening, which are a popular treat.

Location & Accessibility
The hotel boasts an excellent and convenient location, making it a popular choice for travelers. It is situated within walking distance of numerous restaurants and a grocery store, providing easy access to dining and shopping needs. Its proximity to major freeways (580 and 680) allows for convenient travel to surrounding areas. Public transportation, including a BART station, is also easily accessible. While the location is highly advantageous, parking can sometimes be challenging due to shared access with popular fast-food establishments like Chick-fil-A and In-N-Out, leading to busy lots.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the positive interactions with front desk personnel, describing them as welcoming and efficient during check-in and throughout their stay. Many appreciate the staff's willingness to assist with requests, such as providing extra towels or addressing minor room issues. While the majority of reviews commend the excellent customer service, a few isolated instances mention unresponsiveness to maintenance requests or less-than-ideal interactions with specific staff members. Overall, the dedication of the team significantly contributes to a positive guest experience.

Additional Information
Guests should be aware of the pet-friendly policy, though the associated fee is considered high by some. There have been recurring issues with deposits and refunds, with some guests reporting significant delays in receiving their money back. The hotel has a long-term stay policy (typically 28 days), which can lead to complications if exceeded. Some reviews mention construction noise from nearby developments. There are also occasional concerns about the availability of luggage carts and the functionality of key card access to back doors. Unpleasant odors in public areas, attributed to cleaning products or general age, are noted by a few guests.