Le Jardin Resort And Spa

The resort is a popular choice for those seeking a relaxing getaway, distinguished by its spacious 1BHK apartment-style rooms and extensive recreational facilities. It is particularly well-suited for groups, families, and corporate retreats, offering ample space and activities for collective enjoyment. Couples also find it appealing for a peaceful escape, appreciating the serene environment. Guests consistently highlight the comfortable accommodations, the variety of on-site entertainment, and the overall value for money. The property aims to provide a comprehensive and engaging experience for all visitors, making it an ideal destination for short stays and staycations. To enhance your visit, consider requesting a room with a pool or scenic hill view for a more picturesque backdrop, and be aware that food service times can vary, especially during busy periods.

Facilities & Amenities
The resort offers a wide array of facilities designed to keep guests entertained and comfortable. A major highlight is the swimming pool, frequently praised for being clean and well-maintained, often featuring a rain dance area for added fun. For sports enthusiasts, a dedicated cricket turf is a significant draw, though some guests note that playing equipment is not always provided. The property also includes various indoor games such as table tennis and carrom, providing options for all ages. Most rooms are equipped with air conditioning in both the living area and bedroom, ensuring comfort, though a few guests found the AC only in the bedroom. High-speed Wi-Fi is generally available, though some visitors experienced connectivity issues in their rooms. Additionally, guests appreciate the presence of landscaped gardens and ample parking space.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is mixed. Many guests commend the rooms for being spacious, spotless, and well-maintained, often noting the pleasant balcony views. The beds are generally described as comfortable, contributing to a peaceful stay. However, a notable number of reviews express significant concerns regarding cleanliness, with some reporting rooms not being properly prepared, bedding appearing used, and even instances of bed bugs. Issues like torn curtains and damaged walls were also mentioned by a few. While most found the rooms quiet, ensuring a restful environment, some basic amenities like towels, glasses, and coffee/tea kits were occasionally reported as missing or requiring multiple requests. The geyser for hot water was also noted to be inconsistent by some.

Dining & Food Quality
The dining experience at the resort receives varied feedback. Many guests praise the food quality, describing meals as tasty, delicious, and hygienic, with a wide variety of options available for both vegetarian and non-vegetarian palates. Specific dishes like Chinese platters and butter chicken biryani were highlighted positively. The in-house restaurant is generally appreciated for its convenience. However, a significant number of reviews point to issues with food service, noting long waiting times, especially for breakfast items like poha, which was sometimes served cold. Concerns about hygiene were also raised, including instances of hair found in food and oily preparations. Some guests found the breakfast options limited for vegetarians and noted that the same gravy was used for different dishes.

Location & Accessibility
The resort's location is consistently highlighted as a major advantage, situated right on the highway and easily accessible from the nearest station, typically within a ten-minute drive. This makes it a convenient choice for travelers coming from nearby cities. Guests appreciate the scenic mountain views that surround the property, contributing to a peaceful and refreshing ambiance. While its roadside position offers ease of access, a few guests felt it might not be ideal for those seeking a completely secluded retreat. The property provides ample parking space, which is a significant convenience for guests arriving by car. Overall, its strategic placement makes it a practical base for short getaways and group gatherings, despite some finding limited attractions in the immediate vicinity.

Staff & Service
The staff at the resort generally receives high praise for their hospitality, helpfulness, and polite demeanor. Many guests commend the team for being supportive and attentive to their needs, contributing significantly to a positive experience. The check-in process is often described as smooth and efficient. However, some reviews indicate inconsistencies in service quality, particularly during peak times, with reports of slow service and difficulties in getting basic requests like towels or room cleaning addressed promptly. A few guests noted a perceived lack of adequate staff, leading to delays. Despite these occasional challenges, the overall sentiment is that the staff strives to be accommodating and responsive, with specific individuals frequently acknowledged for their exceptional efforts.

Additional Information
The resort offers several unique features that enhance the guest experience. It maintains a pet-friendly policy, allowing guests to bring their animal companions, though an additional fee applies, and management clarifies that spa services are not available. For corporate or large group events, the property includes a dedicated conference room, making it suitable for business retreats and functions. Guests can also enjoy a night mini-theatre experience and special couple setups near the pool, adding to the recreational offerings. It is important to note that outside food is not allowed on the premises, encouraging guests to utilize the in-house dining options. Additionally, some guests mentioned the absence of an intercom facility, requiring direct calls to staff for assistance, which can sometimes lead to delays in service.