Le Quincangrogne

This hotel is highly regarded for its gastronomic cuisine and its picturesque riverside location along the Marne, offering a truly tranquil escape. Guests frequently highlight the spacious rooms and the generally attentive staff as key elements of a pleasant stay. It is an ideal destination for foodies eager to experience a Michelin-starred restaurant, couples seeking a romantic and quiet retreat, and business travelers looking for a comfortable and peaceful stopover. The serene setting also appeals to nature lovers who appreciate walks along the river. To ensure the best experience, it is strongly recommended to book the hotel's acclaimed restaurant well in advance, and consider requesting a room facing the river to minimize potential noise from the nearby railway.

Facilities & Amenities
The hotel offers a large private parking area, which guests find very convenient. Rooms are generally well-equipped with amenities such as coffee machines and balconies that often provide pleasant views of the Marne. Guests appreciate the availability of free Wi-Fi throughout the property. The lobby area features a small aquarium and a billiards table, adding a touch of relaxation. However, some guests have noted that certain bathroom equipment can be dated, with issues like poor drainage in showers or non-separated toilets. There is no air conditioning in the rooms, which can be a concern during warmer months, and the hotel does not have a dedicated bar area, though bottled drinks are available.

Cleanliness & Room Comfort
Guests generally find the rooms spacious and the beds comfortable, contributing to a restful stay. Many rooms feature balconies that offer pleasant views, enhancing the overall experience. While most reviews praise the cleanliness of the rooms, some guests have reported instances of cobwebs, hair, or stains upon arrival. Noise levels can be an issue, particularly for rooms facing the railway line or parking area, and some guests have noted thin walls leading to noise transfer between rooms. The absence of air conditioning is a recurring point, and some bathrooms are described as having non-separated toilets or only a curtain instead of a door, which impacts privacy and comfort.

Dining & Food Quality
The hotel's restaurant is widely celebrated for its exceptional gastronomic cuisine, offering creative dishes prepared with high-quality ingredients and presented beautifully. Many guests highly recommend the tasting menus, praising the harmonious blend of flavors. Breakfast is generally well-regarded, with a good variety of fresh products, including pancakes. However, the dining experience can be mixed due to inconsistent service, with some guests encountering arrogant staff, language barriers, or slow service. The restaurant can also be quite noisy, and some find the drinks expensive. While the food quality is consistently praised, some minor details like mediocre bread or certain amuse-bouches and desserts have received less enthusiastic feedback.

Location & Accessibility
The hotel boasts a picturesque riverside location along the Marne, providing a quiet and peaceful environment. Guests appreciate the direct access to a river path, perfect for leisurely walks. A large private parking area is available on-site, making it convenient for guests traveling by car. While the setting is beautiful and tranquil, its remote location means it is quite far from town amenities and public transport options, which often stop early. Despite some marketing claims, the hotel is not conveniently close to Disneyland, requiring a significant drive. The proximity to a railway line can also lead to noise for some rooms.

Staff & Service
The reception staff consistently receives high praise for being friendly, welcoming, and attentive to guest needs, often going out of their way to assist with requests. Many guests highlight the professionalism and helpfulness of the team during check-in and throughout their stay. However, feedback regarding the restaurant staff is more mixed, with some guests reporting inconsistent service, including instances of arrogance, rudeness, or a perceived lack of willingness to accommodate specific requests, particularly concerning reservations or language barriers. There have also been isolated comments about housekeeping not servicing rooms daily.

Additional Information
Guests should be aware of the hotel's strict gift voucher policy, which does not allow for flexibility or refunds even if the expiry date has recently passed. The hotel's acclaimed restaurant, while a major draw, often prioritizes non-resident bookings, making it challenging for hotel guests to secure a table, especially for popular dining times or specific menus. The reception is open 24/7, which is appreciated by guests arriving late or needing assistance at unusual hours. Some guests have noted that the hotel's heating system may not always be sufficient during colder periods, sometimes requiring the provision of auxiliary heaters.