Hotel Lehenerhof

The hotel offers a practical and welcoming base for visitors, distinguished by its friendly staff, consistent cleanliness, and convenient location that allows for pleasant walks to the city center or easy access to public transport. It provides good value, making it an appealing choice for budget-conscious travelers, sightseers, and solo travelers looking to explore the city without excessive expense. Couples and dog owners also find it suitable due to its accommodating policies. Guests frequently highlight the helpfulness of the staff and the overall comfortable atmosphere. To enhance your stay, it is advisable to request a room away from the main road to minimize traffic noise, especially if you prefer to sleep with windows open. Additionally, familiarize yourself with the public transport options, as buses stop directly outside, offering quick access to major attractions and the train station.

Facilities & Amenities
Guests generally find the hotel's facilities functional and sufficient for a comfortable stay. Free Wi-Fi is consistently available, allowing guests to stay connected. The presence of an elevator is appreciated, though some family rooms require an additional flight of stairs. While rooms are generally well-equipped, many guests note the absence of certain in-room amenities such as a kettle for hot beverages or a mini-fridge, which some find inconvenient. Some rooms feature a shared balcony, offering a pleasant space to relax. For added convenience, a laundrymat and a large supermarket are located within a short walking distance, providing practical resources for longer stays. The hotel also offers a comfortable meeting area with couches near the reception, providing a relaxed space for guests.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its clean rooms and overall tidiness, with many guests describing them as spacious and well-maintained. However, feedback on room comfort is mixed, particularly regarding temperature control and noise. A significant number of guests report the absence of air conditioning, which can make rooms uncomfortably warm, especially during warmer months, though fans are provided. Rooms facing the main road are frequently affected by considerable street noise, making it difficult to sleep with windows open. While some find the beds comfortable, others describe them as too soft or noisy, and pillows are sometimes noted for lacking support. Bathrooms are generally clean, but some guests mention issues such as a lack of shower doors leading to water on the floor, noisy fans, or occasional drain odors. Some rooms also show signs of outdated furniture or minor wear.

Dining & Food Quality
The hotel's breakfast receives varied but generally positive feedback. Many guests describe it as very good, extensive, and sufficient, offering a wide selection of items including fresh produce, various breads, cold cuts, and cheeses. Some appreciate the "cute buffet" and the quality of coffee. However, a minority of guests find the breakfast to be basic, lacking options like eggs, or consider it overpriced for what is offered. The hotel also features an attached restaurant and beer garden, which are highly praised for their excellent food quality and pleasant atmosphere, with many guests recommending it for meals. While the restaurant's availability has been inconsistent due to staffing or renovations, those who experience it commend the delicious offerings and friendly service.

Location & Accessibility
The hotel boasts a highly convenient location, making it an excellent base for exploring the city. It is situated within a comfortable 15 to 25-minute walk to the old town, city center, and train station, often along the scenic river. For those preferring public transport, a bus stop is located directly in front of the hotel, providing easy and quick access to major attractions and the airport via a well-connected public transport network. Parking is available on-site for a fee, described as secure and easy to use, though some find it a bit tight for larger vehicles. While some guests note the immediate surrounding area can appear somewhat "unremarkable" or "multicultural," the hotel itself is considered safe, and its proximity to essential services like a supermarket and laundrymat adds to its practicality.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness and helpfulness. Guests frequently highlight their welcoming demeanor, attentiveness, and willingness to assist with directions, recommendations, and any requests, often speaking both German and English fluently. The check-in and check-out processes are generally described as quick and smooth, even for late arrivals, thanks to an efficient late check-in system involving key codes for after-hours access. While the reception is not always manned 24/7, the system ensures convenience. Staff are also praised for their proactive approach, such as waiting for delayed guests. While one isolated review mentioned intrusive maid service, the overwhelming majority of feedback emphasizes the staff's professionalism and dedication to providing excellent attentive service, contributing significantly to a positive guest experience and making guests feel well-cared for throughout their stay.

Additional Information
Guests should be aware of several practical details to enhance their stay. The hotel has an early check-out time of 10:00 AM, which some guests find inconvenient, especially if planning to have breakfast on their departure day. It maintains a pet-friendly policy, accommodating guests traveling with their dogs and noting nearby park areas. There are mentions of ongoing renovations within the hotel, which some guests observe through visible painting work or furniture being moved, suggesting improvements are underway to modernize the premises. Some family rooms are not directly accessible by the main elevator, requiring guests to use stairs for one level, which can be a consideration for those with heavy luggage. Furthermore, guests occasionally report minor issues with power sockets in rooms or inconsistent water temperature in showers, which can fluctuate between hot and cold, and some note the lack of toilet door locks in certain family rooms.