Leonardo Edinburgh City

This charming hotel, housed in a historic building that was once a maternity hospital, offers a unique and memorable stay in the city. Its signature feature is its excellent central location, making it an ideal choice for sightseers and families looking to explore the heart of the city on foot. Guests consistently praise the attentive staff and the quality of the breakfast. While the hotel maintains a classic charm, some aspects could benefit from modernization. To enhance your experience, be aware that the main entrance is located around the back of the building, and if mobility is a concern, it's advisable to inquire about the status of the elevator.

Facilities & Amenities
The hotel provides a range of amenities to ensure a comfortable stay. Guests appreciate the reliable free Wi-Fi throughout the property, allowing them to stay connected. Rooms are equipped with convenient tea and coffee facilities, including kettles and Nespresso machines, which are regularly replenished. Many rooms also include an iron and ironing board and a safe for valuables. While there is no air conditioning, fans are provided in rooms to help with warmer temperatures. Most guests note the presence of an elevator, though several reviews mention it is often out of order, slow, or feels old, which can be an inconvenience, especially for guests on higher floors or with luggage. Some rooms also feature a fridge, though this is not consistent across all accommodations.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied. Many guests describe their rooms as spacious and comfortable, often highlighting the comfortable beds and good heating. However, some found the pillows to be too hard, and the sofa beds were frequently described as uncomfortable or creaky. While some reviews commend the rooms as spotless, others report issues such as dirty carpets, visible stains, unmade beds, unemptied bins, and dirty towels. Bathrooms are generally noted as spacious, but some guests experienced low water pressure, old or difficult-to-operate shower mechanisms, and a lack of bath mats. Noise levels are mixed, with some rooms being quiet, while others facing the main street experienced traffic noise or corridor noise. Basic toiletries are provided, though some guests noted they were not consistently replenished.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent, very good, and plentiful. It typically includes a wide variety of options, combining a continental buffet with made-to-order hot items such as eggs and bacon. Guests appreciate the quality of the food and the attentive service in the dining area. While the breakfast offers a good selection, some guests found the hot food options to be limited or occasionally served on cold plates, and some traditional Scottish breakfast items were noted as missing. The hotel also features a small bar, which some guests found to be quirky, though alcohol prices were considered high by a few. Room service is available and has been positively reviewed for its quality.

Location & Accessibility
The hotel boasts an excellent location, frequently highlighted as one of its strongest assets. It is within easy walking distance of many major attractions, including the Royal Mile, Edinburgh Castle, Grassmarket, Princes Street, and various shopping and dining options. Its proximity to cultural venues like the Usher Hall and Lyceum is also a significant advantage. Guests find it convenient for exploring the city on foot, and there are also nearby bus stops providing easy access to other parts of the city and the airport shuttle. While the hotel does not offer dedicated parking, there is a drop-off area, and public parking garages are available nearby, though they can be expensive. The surrounding area is generally considered safe and quiet, despite being close to the city center.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with guests frequently describing them as friendly, helpful, attentive, and professional. Many reviews highlight their willingness to go above and beyond to assist guests, whether with directions, recommendations, or addressing concerns. The check-in process is generally reported as quick and efficient. Guests also appreciate the luggage storage service, which allows for continued exploration after check-out. While the overall service is highly commended, there are occasional mixed reviews regarding housekeeping, with some guests reporting inconsistent room cleaning, unmade beds, or failure to replenish amenities like towels and toiletries. However, when issues are raised, the staff is generally responsive in resolving them.

Additional Information
This hotel, set in a historic building that was formerly a maternity hospital, offers a unique ambiance. Guests often comment on the pleasant fragrant scent that greets them upon entering the hotel. A recurring point of feedback is the somewhat confusing location of the main entrance, which is typically found around the back of the building, requiring guests to buzz in for access. While the hotel does not have air conditioning, fans are provided in rooms to mitigate warmth. Some guests noted the absence of washcloths or complimentary bottled water in the rooms, suggesting guests use tap water or purchase bottles. The elevator is frequently mentioned as being slow or out of order, which can be an inconvenience for guests.