Les Loges Annecy Vieille Ville

This unique accommodation in Annecy's Old Town offers a distinctive apartment-style experience, celebrated for its modern amenities and charming integration into historic buildings. Its signature feature is providing guests with the comfort and privacy of a well-appointed apartment, often featuring a fireplace or a hammam shower, right in the vibrant heart of the city. This makes it an ideal choice for couples seeking a romantic and cozy retreat, as well as sightseers who wish to immerse themselves in the local culture and explore the city's attractions on foot. Guests consistently highlight the welcoming and helpful nature of the hosts and the generous breakfast offerings. To ensure a smooth stay, it is advisable to confirm check-in procedures in advance, as there is no traditional reception, and be aware that while the location is central, it can be subject to street noise.

Facilities & Amenities
Guests frequently praise the modern and well-equipped nature of the accommodations, which are often described as spacious apartments or studios. Many units feature a convenient kitchenette, allowing guests to prepare light meals, and some even boast a cozy gas fireplace, adding to the ambiance. A standout amenity for many is the luxurious hammam shower or built-in sauna found in some bathrooms, providing a spa-like experience. Rooms are typically outfitted with comfortable beds that are often adjustable, and guests appreciate the provision of bathrobes for added comfort. While there is no traditional reception, the property offers Wi-Fi and entertainment options like Apple TV and Bose speakers, though some guests noted that instructions for these technologies could be clearer.

Cleanliness & Room Comfort
The overall cleanliness and comfort of the rooms receive mixed feedback. Many guests find the accommodations to be clean and comfortable, highlighting the cozy atmosphere and well-designed interiors. The comfortable beds and quality linens are frequently praised, contributing to a restful stay. However, some reviews mention issues with dust, spiderwebs, and mold in the bathrooms, particularly around the hammam showers, suggesting a need for more detailed cleaning. Noise levels are a significant point of contention; while some rooms are described as well-insulated and quiet, others, especially those located above bars or facing the town square, are reported to be very noisy late into the night and early morning due to street activity and cleaning trucks.

Dining & Food Quality
The dining experience is a highlight for many guests, particularly the unique breakfast service. A generous breakfast basket, filled with fresh pastries, local products, and other treats, is delivered directly to the room each morning, providing a convenient and delightful start to the day. Guests consistently describe the breakfast as delicious and abundant, often sufficient for both breakfast and lunch. Additionally, the property is associated with a restaurant or cafe downstairs, which receives high praise for its excellent food quality and attentive service. Some guests also mention the availability of omelettes and other dishes that can be delivered to the room, further enhancing the in-room dining options.

Location & Accessibility
The property's central location in the heart of Annecy's Old Town is overwhelmingly cited as its greatest asset. Guests appreciate being within easy walking distance of all major attractions, including the lake, shops, and restaurants, making it ideal for exploring the city on foot. Being situated in a pedestrian zone means direct car access is not possible, which can be a challenge for luggage. However, a public underground parking facility, such as Parking Sainte Claire, is conveniently located just a few minutes' walk away. While this parking is paid and can be tight for larger vehicles, its proximity is a significant advantage for those arriving by car.

Staff & Service
The staff and hosts consistently receive high praise for their friendliness, helpfulness, and welcoming demeanor. Guests often highlight the personalized attention, with hosts providing excellent recommendations for local activities and dining. The service is generally described as attentive, contributing to a very positive guest experience. However, the check-in process can be a point of concern due to the lack of a traditional reception, leading to some guests experiencing difficulties or delays upon arrival, especially for late check-ins. Communication issues, including unresponsiveness to emails and messages, have also been reported by some, particularly concerning booking changes or cancellations.

Additional Information
Guests should be aware that the property operates without a traditional reception, requiring pre-arranged check-in procedures, which some found confusing or problematic. A significant point of contention for many guests is the requirement of a security deposit, often a substantial amount, which some reported as being slow to be refunded or not refunded at all, leading to frustration and distrust. There have also been instances of bookings being cancelled without refund for guests arriving outside specified hours, despite prior communication, highlighting a strict and potentially unforgiving late check-in policy. While the property is generally well-regarded, these operational aspects are frequently mentioned as areas needing improvement.