Les Tanneurs

The hotel is a beautifully renovated historic building, a former tannery, creating a charming and quirky maze-like layout with preserved traditional elements. Guests consistently highlight the spacious and comfortable rooms, the excellent on-site restaurants, and its central location in Namur. The friendly and helpful staff also contribute significantly to a positive experience. This hotel is particularly well-suited for sightseers and couples seeking a romantic and distinctive getaway, given its proximity to city attractions and unique ambiance. Families also find it accommodating due to the availability of large rooms and studio apartments. Business travelers appreciate the good service and convenient location. To enhance your stay, be prepared for numerous stairs and levels even with elevator access, and it is advisable to book the popular on-site restaurants in advance due to high demand.

Facilities & Amenities
The hotel is celebrated for its unique architectural design, a conversion of an old building that results in a maze-like network of corridors and stairs. While an elevator is available, guests should be aware that reaching some rooms still involves navigating a few steps or narrow passages, which can be challenging with heavy luggage. Many rooms, particularly the studio apartments, are equipped with a kitchenette, offering convenience for longer stays or families. Guests appreciate the spaciousness of these accommodations. Some rooms also feature luxurious amenities like a jacuzzi or sauna, providing an enhanced relaxation experience. The hotel also offers free parking, though spaces can be limited, especially when the restaurants are busy.

Cleanliness & Room Comfort
Rooms are frequently described as spacious and comfortable, with many guests praising the comfortable beds and high-quality bed linen that ensure a restful sleep. The bathrooms are often noted for their generous size and modern design, featuring large showers or even jacuzzi baths and saunas in select rooms. While most guests find the rooms clean and well-maintained, some reviews mention issues such as dust, crumbs, hair on towels or in the shower, and occasionally a stale smoke smell or dampness. Noise levels receive mixed feedback; some rooms are reported as quiet, while others experience noise from the restaurant, street activity, or even other guests' activities. A coffee machine is typically provided in the room, though some guests miss the presence of a kettle for tea.

Dining & Food Quality
The hotel is highly regarded for its on-site dining options, particularly the Grill restaurant and L'Espièglerie, which consistently receive excellent reviews for their food quality and atmosphere. Guests frequently recommend dining at these establishments, though it is advised to book in advance due to their popularity. The breakfast receives generally positive feedback, described as good and well-presented, with a variety of choices including fresh bread, pastries, and good coffee. However, some guests note that the breakfast room can become crowded, and a few found the selection to be less extensive compared to other four-star hotels. Despite this, the breakfast is often considered a worthwhile addition to the stay, with fresh orange juice and pancakes being highlights.

Location & Accessibility
The hotel boasts an excellent central location in Namur, making it highly convenient for exploring the city on foot. Guests appreciate its walkable distance to various attractions, shops, and restaurants. Despite its central position, many rooms are situated in a quiet area, allowing for a peaceful stay. Parking is a significant advantage, with the hotel offering free on-site parking for guests, including some secure options and EV charging stations. However, the parking spaces are limited and can fill up quickly, especially during busy periods or when the restaurants are full, sometimes leading to difficulties in finding a spot. Some guests noted the hotel's location on a small, narrow side street, which can make initial finding a bit challenging.

Staff & Service
The staff at the hotel generally receive praise for being friendly, helpful, and accommodating, contributing to a warm welcome and positive experience. Many guests highlight their attentiveness and willingness to assist with requests, such as finding alternative rooms or helping with luggage. The check-in process is often described as smooth and efficient. However, feedback on service is mixed in some instances; a few guests reported encountering rude or unprofessional staff, particularly regarding issues with room cleanliness or specific requests. There were also comments about housekeeping sometimes overlooking replenishment of toiletries or coffee supplies, requiring guests to contact the reception for assistance. Despite these isolated concerns, the overall sentiment points to a dedicated team striving to provide good service.

Additional Information
The hotel's unique design, a conversion of an old tannery, creates a "rabbit warren" or "escape room" feel with its numerous levels, stairs, and winding corridors, which some guests find charming and others find disorienting, especially with heavy luggage. This distinctive layout means that even with an elevator, guests may still encounter steps to reach their rooms. A recurring concern for some guests is fire safety, with mentions of a lack of escape plans on doors and fire doors being propped open, which could be problematic given the building's complex structure. The hotel offers a variety of room types, including spacious studio apartments and family rooms, some featuring luxurious additions like a jacuzzi bath or sauna, catering to different guest needs and preferences.