Lighthouse Suites - Best Western Signature Collection

The hotel consistently impresses guests with its impeccable cleanliness and spacious, modern suites, establishing itself as a premier choice in Emerald Isle. A signature feature is its commitment to providing a pristine and comfortable environment, often described as feeling brand new. The exceptional staff service and a prime location within walking distance of the beach and local amenities further enhance the guest experience. This makes it an ideal destination for various travelers: families appreciate the roomy accommodations and proximity to attractions like the water park, while couples and retreat groups find the serene atmosphere and attentive care perfect for a relaxing escape. Business travelers also benefit from the comfortable rooms and convenient access. To maximize your stay, guests suggest taking advantage of the short walk to the beach and exploring the nearby shops and restaurants.

Facilities & Amenities
The hotel offers a range of facilities designed for guest comfort and convenience. The pool, though often described as small, is generally clean and enjoyed by many, especially children, although some guests noted it was occasionally cloudy or closed for the season. Ample parking is available and is frequently praised for being free, safe, well-lit, and easily accessible, with the added benefit of an EV charger right next to the property. The lobby and overall decor are consistently highlighted for their beautiful, cozy, and modern design, creating a welcoming and sophisticated beach-themed atmosphere. Guests also appreciate the presence of an elevator for easy access to all floors. While a gym is not available, the hotel provides Wi-Fi and some guests mentioned the availability of bikes and beach chairs for guest use, though these are limited.

Cleanliness & Room Comfort
Guests overwhelmingly praise the hotel's exceptional cleanliness, frequently describing rooms as spotless, immaculate, and smelling fresh and new. The spacious rooms, often configured as suites with separate sitting areas, are well-laid out and modern, providing ample space for relaxation. Bed comfort receives mixed feedback; most guests find the beds very comfortable, ensuring a restful night's sleep, though some found them too firm or noted they were quite high. In-room amenities typically include a refrigerator, microwave, and coffee maker, along with two televisions. The bathrooms are generally large, bright, and feature good water pressure, often with walk-in showers. However, some guests noted a lack of mirrors outside the bathroom, insufficient towel hooks, or issues with faulty bathroom doors. Noise levels are a recurring topic; while many find the hotel quiet, a significant number of guests report thin walls, allowing sounds from neighboring rooms, including conversations, snoring, and AC unit noise, to be audible.

Dining & Food Quality
The hotel provides a complimentary breakfast that receives mixed but generally positive feedback. Many guests appreciate the variety of options, which often include make-your-own waffles, microwavable breakfast sandwiches and bowls, bagels, pastries, yogurt, cereal, and fresh fruit cups. The breakfast area is typically described as clean, quaint, and inviting, despite some finding it small. While the food quality is often deemed good, delicious, and well-stocked, some guests consider it basic, humble, or consisting mainly of pre-packaged, frozen items. The coffee options also vary, with some praising the machine-made coffee or fresh brewed selections, while others noted issues with empty dispensers, weak Nescafé, or limited choices like only green tea. Overall, most guests find the breakfast satisfactory and a convenient start to their day, though some wished for more hot, buffet-style choices.

Location & Accessibility
The hotel boasts an excellent location, frequently highlighted for its convenience and accessibility. It is situated within a short and easy walking distance to the beach, typically ranging from a five to ten-minute stroll, which guests appreciate for avoiding traffic and parking hassles. Beyond the beach, the hotel is ideally positioned near various attractions, including a water park next door, as well as numerous shops and restaurants, many of which are also within walking distance. A grocery store like Publix is also nearby. The area is generally described as quiet, family-oriented, and pristine, offering a pleasant atmosphere. Parking is readily available, free, and often noted as safe and well-lit. While some rooms on higher floors offer ocean views, not all rooms provide this feature.

Staff & Service
The staff and service at the hotel consistently receive outstanding praise, forming a cornerstone of the positive guest experience. Guests frequently describe the team as exceptionally friendly, helpful, and accommodating, often going above and beyond expectations. The check-in process is generally smooth and efficient, with staff often able to accommodate early arrivals. Many reviews highlight specific instances of attentive service, such as celebrating guest anniversaries and birthdays with special gestures like cakes and songs, providing excellent local recommendations and directions, and promptly addressing requests for towels or coffee. The staff's responsiveness to guest needs is a recurring theme. However, a few guests reported less positive interactions, including unhelpful night staff, perceived unprofessionalism, or frustration regarding late check-out policies and unresolved billing issues.

Additional Information
This hotel is frequently characterized as a boutique-style property, often described as small, quaint, and relatively new or recently remodeled, contributing to its fresh and modern appeal. Guests appreciate the EV charger located conveniently next to the property, a significant benefit for electric vehicle owners. The hotel maintains specific policies such as quiet hours and key-card entry after 10 PM, which contribute to a sense of security and peaceful environment. While the availability of beach towels is a point of mixed information, with some guests reporting they are not provided or are only for the pool, others mention receiving them upon request. The overall value is generally considered good, though some guests noted higher rates during peak seasons. The hotel's owner and management are often commended for their kindness and dedication to guest satisfaction.