Lima

This hotel is highly regarded for its direct beach access and the transformative impact of its new management, which has revitalized the guest experience. It offers a relaxing and convenient stay, making it an ideal choice for families seeking a hassle-free vacation with children, as well as couples looking for a serene seaside escape. Guests frequently highlight the hotel's prime location and the attentive service provided by the staff. Many rooms offer sea views, enhancing the overall appeal. To make the most of your stay, consider requesting a recently renovated room to ensure a more modern experience, and be prepared for a buffet-style dining approach, which some guests find convenient while others note areas for improvement.

Facilities & Amenities
The hotel boasts a private beach directly accessible from the property, providing a significant convenience for guests. A large pool is also available, which has undergone recent renovations and is generally well-maintained, offering an alternative for relaxation and recreation. On-site parking is a valued amenity, alleviating concerns about vehicle security and accessibility. The hotel features a bar that serves aperitifs, though some guests have noted its limited stock. For families, there are games for children available, contributing to a family-friendly atmosphere. While most facilities are appreciated, some guests have mentioned that certain common areas, like public restrooms, could benefit from more consistent cleaning.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed. Many guests report their rooms are clean and well-maintained, with daily towel changes and trash removal. However, a notable number of reviews describe rooms as dirty, mentioning issues like stained linen, dust, cobwebs, and even insects. The rooms are often described as antiquated or having old furniture and are in need of renovation. A recurring concern is the small bathrooms which frequently lack a shower box or curtain, leading to water everywhere on the floor after showering. While air conditioning is generally present and functional, some guests found the beds to be uncomfortable or sagging. Other in-room amenities like the safe and hairdryer were occasionally reported as non-functional.

Dining & Food Quality
Dining experiences at the hotel receive varied feedback. The breakfast buffet is often described as abundant and varied, offering both sweet and savory options, with particular praise for the brioches. However, some guests found the breakfast to be scarce or of poor quality, noting issues with machine coffee and occasionally dirty plates. For lunch and dinner, the food quality is also mixed; some guests commend the excellent food and variety, while others found it to be of poor quality, sometimes inedible, or consisting of frozen items. There were also comments about long waiting times for meals and food running out at the buffet. The dining area operates on a buffet system, and some guests noted the absence of tablecloths.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, offering direct beach access which is highly convenient for guests. Its proximity to the sea allows for easy enjoyment of the beach and stunning views. The hotel is also well-situated for exploring nearby attractions such as Cervia, Milano Marittima, and Mirabilandia, making it a suitable base for various excursions. A supermarket conveniently located directly opposite the hotel is appreciated by many guests for quick purchases. Furthermore, the availability of on-site parking adds to the overall accessibility and convenience for those traveling by car.

Staff & Service
The hotel staff receives overwhelmingly positive feedback, consistently described as friendly staff, cordial, helpful, attentive, and professional. Guests frequently praise their welcoming demeanor and willingness to assist with various requests, contributing significantly to a pleasant stay. Many reviews highlight the staff's dedication and enthusiasm, particularly under the new management. The quick check-in process is often mentioned, and housekeeping services are generally appreciated for maintaining room cleanliness. Despite some initial notes about inexperience among younger staff members, the overall sentiment is that the team is highly dedicated and provides excellent service.

Additional Information
A significant theme in recent reviews is the positive impact of the new management, which has been credited with revitalizing the hotel's atmosphere and services. This change has brought a fresh and welcoming energy to the property. The hotel also maintains a pet-friendly policy, allowing guests to bring their animal companions, which is a valued feature for many travelers. However, some guests have noted that the late check-in time, typically 5:00 PM, can be inconvenient for those arriving earlier in the day. Despite this, the overall impression is that the new management is actively working to improve the guest experience across all aspects of the hotel.