Hotel Livemax Sapporo Susukino

The hotel offers a practical and comfortable stay, distinguished by its in-room microwave and the convenience of a separate bath and toilet in many rooms, a feature highly appreciated by guests for its added privacy and comfort. Its location, while a short walk from the main entertainment district, provides a quieter environment, appealing to those who prefer a more relaxed atmosphere after exploring the city. This makes it an excellent choice for budget-conscious travelers, couples, and friends seeking good value without sacrificing essential comforts. The hotel's efficient self check-in process also contributes to a smooth and hassle-free arrival experience. To make the most of your stay, guests frequently recommend utilizing the nearby 24-hour supermarket for convenient access to snacks and meals, and being prepared for a pleasant 10-15 minute walk to the bustling Susukino area, especially if carrying luggage or during snowy conditions.

Facilities & Amenities
Guests find the hotel's facilities to be practical and convenient, enhancing their overall stay. The presence of coin laundry facilities on multiple floors is particularly valued by those on longer trips, allowing for easy clothes washing. The Wi-Fi connectivity throughout the hotel is generally reported as fast and reliable, enabling guests to stay connected for work or leisure. The self check-in machines at the lobby are a prominent feature, providing a quick and independent arrival and departure experience for most, though some guests occasionally encounter minor issues or find the process less personal. While the hotel does not offer dedicated on-site parking, guests note the availability of nearby external parking options, though these can be expensive and sometimes difficult to secure, especially during peak times.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed, with many guests praising the overall tidiness and spaciousness of their accommodations, especially considering the price point. However, some guests have reported issues such as visible dust, stains on carpets or furniture, and occasional mold in bathroom areas, particularly on shower curtains. A recurring concern for some is the presence of unpleasant odors, including smoke, cooking oil, or sewage smells, which can detract from the experience. Despite these issues, the room size is often described as adequate, with many appreciating the comfortable beds and the highly favored separate bath and toilet layout. The inclusion of an in-room microwave is a significant convenience. Noise levels from neighboring rooms or hallways are sometimes mentioned, impacting sleep for a few guests.

Dining & Food Quality
The hotel's dining offerings receive mixed reviews, particularly regarding breakfast. Some guests who opted for breakfast found the bento-style meals to be repetitive, especially during multi-night stays, and occasionally expressed disappointment with the lack of variety or hot coffee options, suggesting that dining outside might be a better alternative for a more diverse culinary experience. There is no dedicated breakfast space within the hotel, which some guests noted. However, the hotel's location significantly compensates for this, with numerous nearby convenience stores and a highly praised 24-hour supermarket providing convenient and diverse options for meals, snacks, and beverages. This accessibility allows guests to easily purchase food items to consume in their rooms, making good use of the in-room microwave and refrigerator, and offering flexibility for those who prefer to self-cater.

Location & Accessibility
The hotel boasts a generally favorable central location, positioning guests within a manageable walking distance of the vibrant Susukino entertainment district, typically around 10 to 15 minutes. While not directly adjacent to the main hub, this slight distance contributes to a quieter environment, which many guests appreciate. Excellent public transport access is a highlight, with a tram station conveniently located just a minute's walk away, providing easy connections. The immediate vicinity is well-served by convenience stores and a highly valued 24-hour supermarket, making daily necessities and quick meals readily available. For those arriving by car, parking is not available directly on-site but numerous external lots are found nearby, though securing a spot can sometimes be challenging and costly.

Staff & Service
The hotel primarily operates with a focus on efficiency, largely facilitated by its self check-in and check-out process via automated machines. While many guests find this system quick and convenient, some have reported initial confusion or a lack of personal assistance during check-in, particularly if they encounter issues or require specific information. Staff interactions receive mixed feedback; some guests praise the team for being friendly, helpful, and accommodating, especially when assisting with requests or providing directions. However, a notable number of reviews mention instances of unhelpful, indifferent, or even rude staff behavior, with some guests feeling ignored or finding communication challenging due to language barriers. Luggage storage is available, though some guests noted it is only permitted until check-out time.