Conveniently located in the heart of Mexicali, Hotel Lucerna Mexicali is a very stylish property offering elegant accommodation and a gorgeous pool deck.
The rooms feature a muted color scheme that tends to create a feeling of peace and tranquility. They are very elegant and feature all the modern conveniences you could possibly need.
The pool deck is great for a refreshing dip during the day and is a sensual, evocatively lit, backdrop to dining and drinking at night. Business people have a dedicated center and meeting rooms available, while the equipped fitness center means that you won’t have to miss your regular workouts.
Restaurant Acueducto looks out onto the pool deck and serves delicious Mexican and international dishes, while the bar offers a lighter menu and a great range of drinks.
Families may enjoy visiting the acclaimed Del Bosque Zoo, just 3.7 miles from Hotel Lucerna Mexicali. The US border crossing is 4.4 miles away.
The pool deck was unquestionably guest’s favorite feature of the hotel. Many guests were in fact shocked by how lovely it was. There are two pools and the standard sun beds, but it was the design and addition of some palms that made guests really turn their heads.
positive:
Kind and helpful staff
Again and again guests would say how wonderful the staff were. They were said to offer a warm and genuine welcome to weary travelers just arriving and interact with guests in a friendly and professional manner that made them easy to approach.
positive:
Great onsite restaurants
The three restaurants that serve lunch and dinner were highly praised. Guests said they offered great cuisine in lovely surroundings and they did not feel they needed to leave the hotel to eat very well.
Negative Reviews
negative:
Environment a bit noisy
There were many complaints about noise, both from inside the building and outside. The hotel was said to be on a pretty busy street and the windows were not sufficiently soundproof to block out the sound of the cars passing by. Guests also mentioned that they could hear sounds from adjacent rooms quite easily.
negative:
Breakfast a bit weak
Guests mentioned that the breakfast let the hotel down a bit by being the most disappointing of the meals. It was unclear precisely what the problems were, but one issue mentioned was that it didn’t have enough variety to satisfy a wide range of tastes.
negative:
Poor Wi-Fi
Guests did not seem to have a good experience with the hotel’s Wi-Fi system. Guests after guest mentioned being frustrated by routinely being unable to establish a connection.