Hotel Lucia (Portland, USA)

The staff at Lucia is welcoming, courteous and professional. If you have any questions, concerns or requests, don't hesitate to ask. The hotel personnel are eager to help and accommodating.

Lucia boasts a perfect location in downtown Portland, close to shopping and dining. Guests appreciated that majority of the city, including Pearl District, is within walking distance. In addition, the hotel is close to bus and train stations, convenient for exploring further parts of town.

Lucia features lots of exclusive amenities but guests with furry friends especially loved the VIP treatments their pets received. All four-legged guests are greeted with toys and treats, as well as a menu of specialty services offered during their stay. There is even a pet psychic available. In addition, a separate room service menu available for pets only.

Though the majority of guests were pleased with the accommodations, many of them thought the rooms were too small for comfort and is probably best suited for one person. The bathrooms are a bit cramped as well. Despite the limited space, guests said they felt relaxed in their room.

Several guests complained about the loud plumbing, saying you can hear water running and toilets flushing quite well. Some guests, staying on lower levels of the hotel, also mentioned hearing street traffic. If you're a light sleeper, make sure to pack a pair of earplugs as a precaution.

Even though the rooms are clean, housekeeping can sometimes be inattentive to detail. A few guests discovered items left over from previous guests. A couple guests also said their bathroom drains were clogged and not properly cleaned upon check-in.