Hotel Hotel Lucia in Vienna, Austria is three kilometres from Wien Westbahnhof train station and four kilometres from the Vienna State Opera. The hotel offers guests in-room complimentary Wi-Fi and a 24-hour front desk. The classic rooms with laid-back furnishings feature safes, flat-screen TVs with cable channels and en suite bathrooms. Some rooms have sitting areas and separate living rooms. Children five years of age and under stay free with their parents. Amenities include a garden patio, full wheelchair accessibility, a ticket service and a luggage storage. There's also private parking for a charge and an airport shuttle service. A breakfast buffet of eggs, vegetables and cereals is served in a charming dining area for a fee. Hotel Hotel Lucia is one kilometre from Wiener Stadthalle, two kilometres from Schönbrunn Palace and six kilometres from MuseumsQuartier.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The breakfast was found to be nice and varied, as the presentation was appetizing and there were enough items to satisfy most people. There were protein options such as boiled eggs and sweet options such as fruits and pastries. Guests were content with the breakfast buffet.
The location was found to be great as the hotel is walking distance from the U-Bahn and train station. It is also close to various restaurants and bars, and therefore guests were able to explore the city and what it had to offer.
The staff members were found to be friendly people for most guests who enjoyed their kindness. They were helpful arranging activities and restaurants to eat in. They would try their best to accommodate guests with their requests.
Some guests would have liked the rooms to have a few more amenities to make their stay more comfortable. They would have liked some tea and coffee making facilities and/or mini fridges to keep their items in. Small additions that make a difference.
There was no air conditioning available in the rooms and therefore some guests felt the rooms were too stuffy and hot. They were not comfortable in the rooms because of this.
The noise coming from the outside such as traffic was found to be distracting to some guests who would have liked a quieter room that was not facing the street. They recommend to get a room that doesn't face the road.
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