Luna Daniela

The hotel's most striking feature is its breathtaking mountain views and the opportunity for stargazing from its terraces, offering a truly tranquil escape. Guests frequently commend the attentive and welcoming staff and the overall peaceful atmosphere. However, recurring feedback highlights significant maintenance issues and a remote location that necessitates private transportation. This hotel is particularly well-suited for nature lovers, couples seeking a quiet retreat, and travelers with a car who value serenity over central proximity. To ensure a smooth stay, it is advisable to confirm your reservation directly with the hotel prior to arrival, and guests should consider bringing their own toiletries as these are not consistently provided.

Facilities & Amenities
The hotel offers terraces that provide stunning views, serving as a popular spot for guests to relax and enjoy the scenery. On-site parking is available and generally appreciated for its convenience. While a dining area is present for meals, guests frequently report issues with the Wi-Fi connection, describing it as weak, slow, or unreliable in rooms, though it tends to be better in the reception area. The property features numerous stairs for access to rooms and various levels, which guests with mobility challenges should note. Some common areas, including seating areas, have been described as lacking consistent upkeep. There is no mention of a swimming pool or fitness center in the reviews.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed, with many guests expressing significant concerns. While some rooms are found to be clean, a substantial number of reviews mention issues such as dirty surfaces, the presence of spiders, mold in bathrooms, and unclean shower curtains. The beds are often described as comfortable, though some guests report them being old, sunken, or consisting of two single mattresses pushed together. Bathrooms frequently receive criticism for their condition, including broken toilets and general disrepair. In-room amenities are often noted as lacking; many rooms do not include a television, bedside tables, or sufficient lighting. Some guests also report noise from adjacent rooms or common areas, and there are multiple accounts of water leaks into rooms, particularly during rain.

Dining & Food Quality
The breakfast service receives generally positive, though mixed, feedback. Most guests describe it as complete and tasty, often highlighting homemade bread and pastries. However, some find the variety to be basic or limited, with occasional comments about stale bread or poor coffee quality. The breakfast area itself is often praised for its pleasant atmosphere and scenic views. For other meals, the hotel does offer a restaurant for dinner, but its menu is frequently described as very limited, typically offering only a few options like pizza and milanesa. Guests have also reported long waiting times for food and, in some instances, the restaurant not being available or having very few staff.

Location & Accessibility
The hotel's location is a significant point of discussion among guests. Situated approximately 2 to 4 kilometers from the center of Purmamarca, it is considered remote by many, necessitating the use of a car for convenient access to the town and its attractions. This distance, however, contributes to a highly tranquil atmosphere and offers panoramic views that are widely appreciated. The hotel is conveniently located near Route 52, making it a good base for exploring the surrounding region. On-site parking is available and generally well-regarded. A notable aspect of accessibility is the presence of numerous stairs throughout the property, which can pose challenges for guests with reduced mobility or those carrying heavy luggage.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests. Reviewers frequently highlight the team's attentiveness, friendliness, and helpfulness, describing them as welcoming and accommodating. Many appreciate their willingness to provide local recommendations and assist with various needs. However, some guests have reported issues with the check-in process, including instances where reservations were not found upon arrival or were unexpectedly canceled. There are also comments regarding the frequency of housekeeping, with some guests noting that towels were not changed daily and rooms were not serviced every morning, indicating a less frequent cleaning schedule than expected by some.

Additional Information
Several guests have reported intermittent water supply issues, including periods with no water or cold water, which can disrupt the stay. There are also recurring concerns about reservation management, with some guests experiencing unexpected cancellations or discrepancies in pricing upon arrival, including an additional credit card surcharge that was not clearly communicated beforehand. The hotel is noted for its pet-friendly policy, accommodating guests traveling with animals. While rooms generally lack televisions, the hotel is often described as a place for guests to disconnect and enjoy the natural surroundings, emphasizing tranquility over in-room entertainment.