Mabre Residence

This hotel offers a memorable stay, distinguished by its historic building and exceptional central location in the heart of the Old Town, making it an ideal choice for sightseers and those interested in cultural exploration. Its charming courtyard, often featuring bunnies, provides a tranquil escape from the city bustle. Guests consistently highlight the hotel's cleanliness, the generally comfortable accommodations, and the attentive service from the staff. The spacious rooms and convenient access to attractions make it suitable for families and couples seeking a romantic or exploratory getaway. To enhance your experience, it is advisable to clarify any additional fees for amenities like the spa or parking upon booking, as these can sometimes be unexpected.

Facilities & Amenities
The hotel features a beautiful courtyard that many guests describe as an oasis, perfect for relaxation. In-room amenities such as a fridge, safe, and kettle are widely appreciated for adding convenience to the stay. Free Wi-Fi is generally available and performs well, allowing guests to stay connected. However, feedback on the pool and sauna facilities is mixed and often negative. Many guests expressed disappointment and frustration over unexpected and significant additional fees (ranging from €15 to €45) to use these facilities, which they had assumed were included. Some also reported issues with the cleanliness of the spa area, including mold, cold water in the pool, or the facilities being under construction or unavailable.

Cleanliness & Room Comfort
Rooms are generally described as clean and well-maintained, with fresh towels provided regularly. However, many guests note that the room decor and furnishings are dated or worn out, with some mentioning signs of moisture damage, peeling wallpaper, or deteriorating plaster. While some guests found the beds comfortable and conducive to a good night's sleep, others reported them as being too soft, hard, or that single beds pushed together tended to separate. Noise levels received mixed feedback; some found the hotel quiet, while others experienced disturbances from street noise, traffic, or loud events from nearby venues. Bathrooms are often spacious, with some featuring a bathtub, but issues such as noisy fans, poor water pressure, cold showers, or unpleasant odors were occasionally reported.

Dining & Food Quality
The breakfast consistently receives high praise from guests, often described as delicious, extensive, and offering a great variety of fresh and tasty options. Many highlighted unique selections such as smashed sweetened milk, capers, local pastries, stuffed eggs, and various cured fish. The breakfast staff are frequently commended for their attentiveness and friendliness, ensuring items are refilled promptly. While the breakfast area can sometimes feel a bit cramped during peak hours, the overall quality and selection are considered excellent value. The on-site restaurant, Hazienda Steakhouse, is noted for its appealing atmosphere, though some guests had mixed experiences with the food quality, occasionally finding dishes cold or overpriced.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of virtually all major attractions in the Old Town, including St. Anne's Church, the Cathedral, and the bohemian Uzupis district. Its proximity to various shops, dining options, and cultural sites makes it highly convenient for exploration. While the location is universally praised, guests should be aware that the hotel does not have an elevator, particularly for rooms on upper floors. However, staff are often available to assist with luggage. Parking is available in the hotel's courtyard, but it comes with a significant additional fee, which some guests found to be unexpectedly high given the room rate.

Staff & Service
The hotel staff consistently receive overwhelmingly positive feedback, frequently described as friendly, helpful, professional, and attentive. Guests appreciate their willingness to assist with various requests, from providing local recommendations to arranging transportation or restaurant bookings. The check-in and check-out processes are generally smooth and efficient. While most experiences with staff are positive, some guests reported inconsistencies, such as early check-in requests not being honored despite prior confirmation, or high fees for late check-out. Housekeeping is generally effective, ensuring rooms are clean and towels are refreshed daily, though isolated instances of missed cleanings were mentioned.

Additional Information
Guests should be aware of several additional fees that may not be immediately apparent upon booking. These include charges for using the pool and sauna, as well as a separate fee for slippers required for spa access. Parking in the hotel's courtyard also incurs a daily charge, which some guests found to be quite substantial. The hotel's charming courtyard is a unique feature, often home to bunnies, which adds a delightful touch to the ambiance. The property's historic architecture, reminiscent of an old monastery, contributes to its unique character and provides a peaceful setting despite its central location.