MainStay Suites Coeur d'Alene

The hotel is highly regarded for its spacious rooms featuring kitchenettes, providing a comfortable and convenient stay for guests. This makes it an excellent choice for families seeking ample space and the ability to prepare meals, as well as long-stay guests and road trippers who appreciate the home-like amenities. Guests consistently praise the hotel's overall cleanliness, the comfort of its accommodations, and the friendly demeanor of the staff. To enhance your experience, it is advisable to request a room away from the freeway to minimize noise, and plan to arrive early for breakfast to ensure a full selection of items.

Facilities & Amenities
The hotel offers a range of facilities that contribute to a pleasant stay. Guests frequently commend the well-equipped exercise room or gym, though some note its compact size. A pool and hot tub are available, with the pool generally described as clean, though some guests found it to be quite cold. A recurring issue mentioned by several guests is that the hot tub jets were often broken. The in-room kitchenettes are a significant highlight, featuring a full fridge, stove, and dishwasher, which are highly appreciated for extended stays. Laundry facilities are also on-site, providing added convenience, although some reviews indicated they were occasionally out of service.

Cleanliness & Room Comfort
Guests consistently describe the rooms as very clean and notably spacious, providing ample room to relax. The beds are frequently praised for being exceptionally comfortable, contributing to a restful night's sleep. While the kitchenette amenities are a major plus, some guests reported issues with the AC/heater units being temperamental or excessively noisy. A significant concern for many is the noise level, particularly from the adjacent freeway and due to thin walls, which can disturb sleep. Bathroom conditions received mixed feedback; while some found them spacious, others noted issues such as loose towel bars, wrong-sized toilet seats, or the lack of privacy provided by the barn door design. Isolated comments also mentioned minor cleanliness oversights like hair or debris.

Dining & Food Quality
The complimentary breakfast is a popular feature, generally offering a good variety of options. Guests can typically find waffles, eggs, bacon/sausage, biscuits and gravy, cereal, oatmeal, yogurt, and fruit. However, a common point of feedback is that popular items tend to run out quickly, especially closer to the end of the breakfast service, and are not always promptly replenished. Some guests specifically found the scrambled eggs to be unappetizing. On the positive side, the coffee available in the lobby is often highlighted as being of good quality, providing a pleasant start to the day.

Location & Accessibility
The hotel's convenient location is a major advantage, situated directly off I-90, which provides easy access for travelers. It is well-placed for exploring the area, being approximately a 25-30 minute drive from Silverwood theme park and a short 5-10 minute drive to downtown Coeur d'Alene. The surrounding area offers easy access to various shopping centers and restaurants. While the proximity to the freeway is beneficial for travel, it is also a source of noise for rooms facing that direction. The hotel provides ample parking for guests, which is generally considered convenient and readily available.

Staff & Service
The staff at the hotel consistently receives high praise from guests for their exceptional friendliness, welcoming demeanor, and overall helpfulness. Many reviews highlight the quick check-in process, which contributes to a smooth arrival experience. Guests appreciate the attentive service provided by the team, who are often described as going out of their way to assist with requests and provide recommendations. While the majority of feedback on housekeeping is positive, some guests noted that daily replenishment of in-room supplies was inconsistent, and full room cleaning might not occur every day for longer stays.

Additional Information
The hotel operates a pet-friendly policy, though some guests reported encountering strong pet odors or finding pet hair in their rooms, which could be a concern for those with allergies. A notable design feature in some rooms is a sliding barn door for the bathroom, which many guests found problematic due to a lack of privacy and difficulty in operation. The AC units in rooms were occasionally described as noisy or ineffective. Some guests experienced issues with being charged twice or having significant holds placed on their credit cards upon check-in. Additionally, while some reviews mentioned warm cookies as a welcome amenity, others noted their absence during their stay.