MainStay Suites Spokane Airport

The hotel's signature feature is its remarkably spacious rooms, many equipped with full kitchenettes, providing a comfortable and convenient extended-stay feel. This makes it an ideal choice for families, travelers with pets, and business travelers seeking home-like amenities. Guests consistently commend the hotel's exceptional cleanliness, the outstanding friendliness of the staff, and the excellent value offered. The complimentary breakfast is a significant draw, enhancing the overall guest experience. While its proximity to the airport and highway is convenient, some guests note a unique approach route. For a quieter stay, particularly for light sleepers, requesting a room on a higher floor is a recommended tip to mitigate potential noise from neighboring rooms or the surrounding area.

Facilities & Amenities
The hotel offers a comprehensive range of facilities designed for comfort and convenience. Many rooms feature full kitchenettes, including a full-size refrigerator, stove, dishwasher, and a complete set of pots, pans, and utensils, which guests find incredibly useful for longer stays or preparing meals. For relaxation and recreation, there is a well-maintained indoor pool and hot tub, often praised for their cleanliness and comfortable temperatures. A fitness center is available for guests to maintain their routines. Additional conveniences include a laundry room, free Wi-Fi throughout the property, and a quiet bar located just off the lobby, perfect for a nightcap. Guests also appreciate the availability of vending machines and the option to check out games from the front desk.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, noting that rooms, bathrooms, and common areas are spotless and well-maintained. The spacious rooms are a highlight, often described as feeling new and exceptionally clean, with many appreciating the fresh scent of the sheets. Comfortable beds and high-quality pillows are frequently mentioned, ensuring a restful night's sleep for most. In-room amenities like easy-to-use thermostats contribute to a pleasant environment. While generally quiet, some guests on lower floors have noted noise levels from children running above or occasional sounds from the highway, suggesting that soundproofing could be improved in certain areas. The bathrooms are typically large, with some featuring walk-in showers, though one guest noted the absence of a full-length mirror outside the bathroom.

Dining & Food Quality
The hotel's dining options are a significant positive for many guests, particularly the complimentary breakfast. The breakfast variety is highly praised, featuring a wide selection of hot items such as scrambled eggs, bacon, sausage, waffles, and biscuits with gravy, alongside cold cereals, fruit, and yogurt. Guests appreciate that the food remains fresh and well-stocked even later in the morning. The coffee is also noted as smooth and enjoyable. In the evenings, the hotel offers complimentary freshly baked cookies, which are a popular treat. There is also a quiet bar off the lobby, providing a pleasant spot for a nightcap and light snacks like pretzels. For additional dining options, a Denny's restaurant is conveniently located within walking distance.

Location & Accessibility
The hotel's location is primarily valued for its proximity to the airport and easy access to the highway, making it convenient for travelers flying in or out. While some guests initially find the route to the hotel from the highway a bit unusual, it is generally straightforward. The hotel provides a reliable airport shuttle service, which is highly appreciated, with staff sometimes arranging Uber rides if the shuttle is unavailable. Although not in the immediate city center, it offers good access to downtown Spokane and nearby attractions like Northern Quest Casino and EWU within a short drive. Parking is available on-site, with most guests finding it convenient and free, though some recent reviews indicate a potential change to paid parking. Truck parking is also available.

Staff & Service
The staff at this hotel consistently receives high praise for their exceptional friendliness and helpfulness. Guests frequently highlight the attentive service provided by front desk personnel, who are often described as welcoming and accommodating. The check-in process is typically smooth and efficient, with staff going above and beyond to assist with requests, such as room upgrades or late check-outs. Many reviews commend the shuttle drivers for their punctuality and pleasant demeanor, ensuring convenient airport transfers. Housekeeping is also noted for its thoroughness and attention to detail, contributing to the overall cleanliness. The staff's commitment to providing a positive and stress-free experience, even during challenging situations, is a recurring theme.

Additional Information
A significant highlight for many guests is the hotel's pet-friendly policy, which notably does not include an additional charge for furry companions. The property provides convenient grassy areas for pets and even offers dog biscuits, making it an excellent choice for travelers with pets. Guests appreciate the rewards program benefits, which can include perks like room upgrades. While generally well-regarded, some guests have reported issues with TV functionality, including requiring a PIN for major stations or limited channel access, which could be frustrating. There was also a specific instance of a guest being charged for room damage after check-out, which caused concern regarding the hotel's policy clarification and communication. The hotel also offers bagged breakfasts for guests with very early departures, a thoughtful convenience.