Manistee Inn & Marina

The hotel's prime location directly on the riverwalk in downtown is its signature feature, offering unparalleled access to the area's charm and attractions. Guests consistently highlight the hotel's exceptional cleanliness, the warmth of its friendly staff, and the overall comfortable accommodations, though opinions on bed firmness vary. This establishment is particularly well-suited for sightseers eager to explore the city on foot, fishing enthusiasts who appreciate the direct river access, couples looking for a convenient and charming getaway, and budget-conscious travelers seeking excellent value. To make the most of your visit, consider requesting a room with a river view for picturesque scenery. Additionally, be mindful that the front desk may not be staffed around the clock, so it is advisable to plan your check-in and any late-night needs accordingly.

Facilities & Amenities
Mini-fridges, microwaves, and coffee makers are commonly found in rooms, providing convenience for guests. The hotel offers unique amenities for fishing enthusiasts, including docks and a fish cleaning station, which are highly appreciated. Guests have access to free Wi-Fi throughout their stay. However, some common amenities are noted as lacking or problematic: many rooms do not have enough outlets, and hairdryers are not consistently provided, requiring guests to request them or bring their own. The elevator is frequently reported as being out of service, which can be an inconvenience, especially for guests with mobility issues or heavy luggage. The use of old-style physical keys for room access is also mentioned by several guests. Some rooms lack a dresser or sufficient hooks for hanging clothes.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing rooms as spotless and well-maintained. While rooms are generally considered comfortable, there is mixed feedback regarding the beds. Many guests find the mattresses to be too soft, sunken, or old, leading to discomfort or back pain, while others describe them as very comfortable. Rooms are often noted as being quiet, contributing to a peaceful stay, though some guests have experienced noise from hallways or street traffic, particularly in rooms facing the road. The bathrooms are generally clean, but some guests mention issues such as slow drainage, low lavatories, or a lack of an exhaust fan. Some reviews indicate that the room decor can be a bit dated, though recent updates like new carpeting are appreciated. Guests also note the presence of mini-fridges, microwaves, and coffee makers in the rooms, adding to convenience.

Dining & Food Quality
Most guests note that the hotel does not offer a full breakfast, which is a common point of feedback. However, coffee is typically available in the lobby area, often accompanied by granola bars or other simple snacks. Some guests report that the coffee is not always ready early in the morning or that the quality can be inconsistent. There are also mentions of a lack of tea options, either in the rooms or in the lobby. While the hotel itself does not provide extensive dining, its central location means that numerous restaurants and coffee shops are within easy walking distance, offering convenient alternatives for meals. Guests appreciate the proximity to local eateries for their breakfast and dining needs.

Location & Accessibility
The hotel's central location is overwhelmingly highlighted as its strongest asset, placing guests directly on the riverwalk in downtown. This prime spot offers easy walking access to a wide array of shops, restaurants, breweries, and bars, making it convenient for exploring the area on foot. Guests enjoy the ability to stroll along the riverwalk and easily reach Lake Michigan or the beach, though some note the beach is a short drive away. Parking is generally considered satisfactory, with options including a small lot by the entrance and a covered garage, and many guests appreciate the availability of free parking. The hotel's position by the channel also provides opportunities to watch boats and freighters pass by, adding to the unique local experience.

Staff & Service
The staff consistently receives high praise for being exceptionally friendly, helpful, and courteous, contributing significantly to a positive guest experience. Guests frequently commend the quick check-in process and the staff's willingness to accommodate requests, such as room changes or late arrivals. However, a recurring theme is the unmanned front desk, particularly during evening and early morning hours, which can lead to inconveniences for guests needing assistance or coffee. While most interactions are positive, some guests have reported isolated instances of less helpful or even rude encounters with management, though these appear to be exceptions. The staff's overall attentiveness and commitment to guest satisfaction are frequently highlighted, making many guests eager to return. Housekeeping service sometimes requires specific requests.

Additional Information
The hotel maintains an old-school vibe, including the use of physical keys for rooms, which some guests find charming while others note it as a potential security concern due to the lack of overnight staff. A significant point of feedback is the frequently out-of-service elevator, requiring guests to use stairs, which can be challenging for those with mobility issues or heavy luggage. The front desk is often unmanned during late evening and early morning hours, meaning guests cannot check out or receive assistance during these times. The hotel is pet-friendly, which is a notable benefit for travelers with animals. For fishing enthusiasts, the hotel offers unique amenities like docks and a fish cleaning station, and some reviews mention the monitoring of freighter schedules for guests. While the property is described as somewhat dated, many reviews also mention recent updates and renovations, indicating ongoing efforts to improve the guest experience.