Hotel Margaritas Cancún is a three-star hotel featuring complimentary self-parking, a meeting room and television in common areas. The hotel is a half an hour’s drive from Yum Balam Nature Reserve.
Each of the 74 rooms is air-conditioned and receives daily housekeeping. Room amenities include an in-room safe, cable TV, a desk, a telephone and an iron/ironing board. The private bathrooms are fitted with a shower/tub combination and a hairdryer is provided.
Hotel Margaritas Cancún provides childcare services at a surcharge. Guests are offered a complimentary beach and area shuttle during their stay. The hotel features a twenty-four hour reception and currency exchange.
Guests can dine at the onsite La Ceiba restaurant. Full breakfasts are available at a surcharge and are served every morning. Room service is provided during limited hours.
The hotel is a 15 minute drive from Cancún Airport and a 15 minute walk from Ayuntamiento de Benito Juarez.
The restaurant is offers guests a choice of local and international dishes superbly prepared and presented in the dining room. The daily American breakfast was especially popular among guests as it was varied and plentiful. Items that ran out were quickly replenished with fresh batches from the kitchen.
Excellent customer service and attentive staff
The hotel's staff members are very fun-loving and warm. They go out of their way to help out and make your stay as peaceful and enjoyable as possible. They are also willingly available and give you all the information you need.
Centrally located and very easy to get to
Locating the hotel for a first timer while checking in is very easy as the building stands out. It is also close to major attractions such as the Yum Balam Nature Reserve which will take you about half an hour drive. The Cancun airport is also within reach from the property.
Poor Wi-Fi signal in the apartments
Guests who used the hotel's wireless internet signal were left dismayed as a result of the very poor connection. Many complaints were of the signal easily dropping as they moved from room to room. Very slow speeds were experienced
Some showers are unable to produce hot water
A number of guests were surprised to find that even when hot water was available; their showers still produced cold water. Defective temperature controls were thought to be the problem and this was experienced in just a few rooms.
Some beds were very hard and uncomfortable
A number of guests complained that the mattresses were too soft and the beds were too hard. Those who requested for softer pillows were occasionally provided with pillows that they felt were still quite hard to their liking.