Hotel Maroa

This hotel is highly regarded for its stunning rooftop bar and terrace, which offers breathtaking views of the bay and city, making it a memorable feature for many guests. Its prime central location near the marina and old town is consistently praised, positioning it as an excellent choice for sightseers, couples, and those embarking on the Camino pilgrimage. The hotel's commitment to cleanliness and the generally comfortable accommodations also stand out. While most guests enjoy a peaceful stay, some advise bringing earplugs, especially if sensitive to the lively street noise from nearby establishments, to ensure an undisturbed night's rest.

Facilities & Amenities
The hotel features a highly popular rooftop bar and terrace, which serves as a vibrant social hub and the location for breakfast, offering impressive views. Guests appreciate the convenience of free Wi-Fi, though some experienced connectivity issues. While the hotel does not have a swimming pool, it provides a Smart TV in rooms, allowing guests to access streaming services. A recurring concern for many guests is the air conditioning system, which often proves difficult to control or activate, leading to rooms being uncomfortably warm. Parking is available nearby, with convenient loading and unloading spots provided by the hotel.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless and well-maintained. The beds are generally found to be comfortable, contributing to a restful sleep, and good curtains help with light control. However, room comfort is sometimes impacted by noise levels, both from the lively street below and occasionally from internal sources like other guests, showers, or the elevator. Some guests noted a lack of certain in-room amenities, such as bath mats and drinking glasses, and a few mentioned issues with slippery bathroom floors. The absence of tea and coffee making facilities in rooms was also a point of feedback for several visitors.

Dining & Food Quality
The breakfast served on the rooftop terrace receives widespread acclaim for its excellent quality and variety, complemented by the beautiful views. Guests particularly enjoy the selection of fresh fruits, high-quality products, and the option for made-to-order eggs and bacon. The tortilla and natural orange juice are frequently highlighted as delicious additions. While the breakfast buffet is not always the most extensive compared to larger hotels, its quality and the pleasant dining atmosphere are consistently praised. The rooftop bar also offers tapas and snacks, which are well-regarded for their taste and value.

Location & Accessibility
The hotel boasts an outstanding central location, making it ideal for exploring the city. It is conveniently situated near the marina and old town, with many popular attractions, restaurants, and bars within easy walking distance. Its proximity to the Christmas market and city lights during the festive season is a significant draw. For those on the Camino or planning trips to the Cíes Islands, the hotel is perfectly positioned near the ferry terminal. Public transport, including bus and train stations, is also easily accessible. While the location offers vibrant nightlife, some guests noted street noise from nearby establishments, particularly on weekends.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the outstanding service from the front desk team, who are described as professional and accommodating, assisting with directions, early check-ins, and luggage storage. The quick check-in process is also appreciated. While most interactions are positive, a few guests noted some staff members were perceived as less efficient or curt. Overall, the staff's dedication to providing a welcoming and supportive experience significantly enhances guests' stays, making them feel well-cared for.

Additional Information
Many guests feel that despite its positive attributes, the hotel's overall condition and amenities do not fully align with a four-star rating, suggesting some areas could benefit from refreshment or updating. A thoughtful touch appreciated by guests is the provision of umbrellas in rooms, which is particularly useful given the local weather. Some guests noted the lack of hair conditioner in the bathrooms and the absence of a kettle for making hot beverages, which are small details that could enhance comfort. The hotel's pet-friendly policy is mentioned, though finding suitable outdoor areas for pets can be a minor challenge.