Hotel Mary

This hotel offers an exceptionally convenient base for exploring the region, with its signature feature being its direct proximity to the train station, making it an ideal choice for sightseers and tourists planning to visit the Cinque Terre. Guests consistently highlight the hotel's excellent location, the genuinely helpful and friendly staff, and the surprisingly good breakfast as standout qualities. The welcoming, family-run atmosphere contributes to a comfortable stay, making it a good fit for couples seeking a romantic getaway and families looking for a practical and accommodating lodging option. To enhance your experience, consider inquiring about the available parking in advance if traveling by car, and be sure to take advantage of the complimentary luggage storage service, which is highly appreciated by many visitors.

Facilities & Amenities
The hotel provides essential amenities that contribute to a comfortable stay, including a functional elevator for easy access to rooms. Most guests find the Wi-Fi to be reliable, though a few have noted occasional slowness. Air conditioning is consistently praised for being effective and quiet, ensuring a pleasant room temperature even during warm weather. While some rooms may not include a kettle or fridge, the staff is often willing to provide a kettle upon request. Guests appreciate the availability of free parking, though some have found the designated spots a bit challenging to locate initially. The building itself is described as older, but the facilities are generally well-maintained and serve their purpose.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, describing rooms and common areas as spotless and well-maintained. Room sizes receive mixed feedback; some guests find them to be on the smaller side, while others, particularly those in quadruple rooms, note them as spacious. The beds are generally considered comfortable, though preferences vary, with some finding them soft and others firm. A significant point of feedback relates to noise levels; many reviews mention street noise, especially from the nearby train station, and some report noise from adjacent rooms due to thin walls. However, rooms facing the courtyard are often quieter. Bathrooms are functional, though some are described as small or in need of renovation, with occasional mentions of a lack of soap holders in the shower.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as a highlight of their stay. Many consider it an excellent value, even when not included in the room rate. The buffet offers a wide variety of options, including both sweet and savory items, with particular appreciation for the homemade cakes, pastries, and focaccia. Guests enjoy the fresh fruit and good coffee, noting the abundance and quality of the spread. The breakfast experience is frequently highlighted as a delightful start to the day, providing ample sustenance for exploring the region.

Location & Accessibility
The hotel's central location is its most celebrated attribute, positioned directly opposite the train station, making it exceptionally convenient for guests utilizing rail transport, especially for trips to the Cinque Terre. It is also within easy walking distance of the city center, offering access to shops, restaurants, and the pedestrian area. While the immediate vicinity of the train station can be busy, guests generally find the convenience outweighs any perceived drawbacks. Parking is available, with reserved spots offered, which is a significant advantage in the area, though some guests have noted that finding the exact location can require initial guidance from the staff.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently describing them as friendly, helpful, accommodating, and attentive. Many reviews highlight their willingness to go above and beyond, providing excellent tips for exploring the area and assisting with various requests, such as lending a kettle or allowing guests to use the restaurant area for takeaway meals. The check-in process is typically quick and efficient, and guests appreciate the flexibility regarding luggage storage before check-in and after check-out. The overall impression is one of a warm, family-run establishment where guests feel genuinely cared for.

Additional Information
Guests benefit from the hotel's free luggage storage service, which is available both before check-in and after check-out, allowing for convenient exploration of the area without carrying bags. While the hotel's decor is often described as outdated, this is frequently balanced by the consistent praise for its cleanliness and the exceptional service provided by the staff. The hotel offers free parking in designated spots, a valuable amenity in the city, though guests are advised to confirm details upon arrival as the location can be a bit tricky to find initially. Some rooms may lack a trash bin, but this is a minor inconvenience for most.