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Hotel Matum (Santiago, Dominican Republic)

Hotel Matum (Santiago, Dominican Republic)

About Matum

Situated in an amazing central spot, right across from the Grand Theater of Cibao, Matum Hotel and Casino offers classy accommodation ideal for those looking for a bit of gambling and nightlife. The rooms are elegantly furnished and decorated, and feature large and modern en-suite bathrooms with hairdryers, as well as a number of other practical amenities. While guests can enjoy the pool deck and surrounds during the day, it is at night that the property really comes alive, with patrons trying their luck at the casino or dancing the night away at the nightclub. There are a couple of restaurants onsite were guests can try out either Asian cuisine or the very popular Creole cuisine. The Grand Theater of Cibao and the Monument to the Restoration, both popular sites, are just across the road from the hotel. The Gregorio Luperon Airport is 36 miles to the north.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar
  • Gym

Rating overview

6.4
trivago Rating Index based on 1320  reviews from:
  • Hotels.com(6.4/10)
  • LocationVery good  (8.2 / 10)
  • RoomsOkay  (5.1 / 10)
  • ServiceFair  (7.2 / 10)
  • CleanlinessGood  (7.5 / 10)
  • Value for moneyGood  (7.7 / 10)

Positive Reviews

positive:

Good central location

Guests really appreciated being situated pretty much in the center of Santiago. Many had business in the area, or attractions they wanted to see nearby, and were happy that they didn’t have to travel across half the city to get to them.

positive:

Pretty decent breakfast

While guests seemed to like the food at the two onsite restaurants in general, it was clearly the breakfast that most impressed. Guests described it as an extensive spread containing lots of tasty local dishes, in addition to the international favorites.

positive:

Excellent concierge

While the hotel’s staff came in for a lot of praise in general, it was clearly the concierge service that most impressed guests. They mentioned that they provided excellent local information and bookings.


Negative Reviews

negative:

Can be very noisy

Guests with rooms in certain parts of the building really had a lot of issues with noise. Those near both the casino and the nightclub reported that they could definitely hear the noise from those venues, and that it disturbed their sleep at night. They recommended that light sleepers choose a room on the other side of the building.

negative:

Décor very dated

Many guests commented that they found the décor to be very dated. The 1960’s was often mentioned, though the hotel has been remodeled since then. Guests simply felt that it was in desperate need of a makeover.

negative:

Problems with the beds

There were an extraordinary number of problems guests had with the beds. Two of the most common complaints were that the mattresses were simply uncomfortable and that the beds squeaked with even the slightest movement.


All amenities

Wellness / Spa
  1. Beauty salon
Property amenities
  1. Business centre
  2. Café
  3. Nightclub
  4. Entrance hall/lobby
  5. Express check-in
  6. Gym
  7. Parking
  8. Bell service
  9. Hotel bar
  10. Conference rooms
  11. Non-smoking rooms
  12. Computer with internet
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Television
  4. Air conditioning
  5. Satellite TV
  6. Safe
  7. Cable TV
  8. WiFi
  9. Free WiFi (rooms)
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 13:00

Contact

Ave Las Carreras No. 1 , Santiago , Dominican Republic
Telephone: +1(809)5813107 | Fax: +1(809)5818415 | 

Frequently Asked Questions about Matum

  • Is there a pool area at Matum?

    No, Matum doesn’t offer pool areas.

  • Are pets allowed at Matum?

    No, Matum doesn’t allow pets.

  • Is parking available at Matum?

    Yes, Matum provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Matum?

    Check-in at Matum is available from: . Check-out time is by .

  • Where is Matum located?

    Matum is located in Ave Las Carreras No. 1, , Santiago, Dominican Republic.