Hotel Mayola Mhotelsgroup

This hotel is highly regarded for its prime beachfront location, offering direct access to the sea and a unique saltwater pool right on the promenade. It is an excellent choice for families with small children due to the calm, shallow waters and dedicated children's facilities, and particularly welcoming for pet owners who appreciate the inclusive amenities for their companions. Guests consistently praise the friendly and professional staff and the high quality of the food, especially the fresh fish dishes. While the hotel maintains a high standard of cleanliness, some guests note that the rooms, particularly the bathrooms, can be quite compact. For an enhanced experience, consider requesting a room with a sea view to fully appreciate the stunning surroundings, and be mindful of the room dimensions, as they are designed for functionality rather than spaciousness.

Facilities & Amenities
The hotel's standout feature is its inviting saltwater pool situated directly on the sea, providing a refreshing alternative to the beach and proving very popular with guests, especially those with children. Adjacent to the pool is a private beach area, though some guests found it to be narrow. The hotel also offers a comfortable lounge area in the lobby with sofas, ideal for relaxation or socializing. For younger guests, a well-equipped playroom is available, featuring a variety of toys, building blocks, and a ping-pong table. While the elevator is noted as being small, potentially leading to delays during peak hours, the presence of air conditioning in the rooms ensures comfort. Some guests also appreciated the availability of a pedal boat with a slide for use.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with both rooms and common areas maintained to a good standard, and daily towel changes are a welcome touch. However, feedback on room comfort is mixed. Many guests describe the rooms as small and the bathrooms as tiny, often making movement difficult, with some noting the dated furnishings and fixtures. While some found the beds comfortable, others mentioned them being hard or sunken. Noise levels can vary; some guests reported thin walls, leading to noise from adjacent rooms or the corridor, and occasional background noise from hotel apparatus. Despite these points, rooms with a balcony and sea views are highly valued for enhancing the overall stay.

Dining & Food Quality
The hotel's dining experience garners varied feedback. The breakfast buffet is generally described as abundant and good, offering a selection of sweet and savory items, though some guests noted a lack of variety or issues with replenishment, and occasionally lower quality products. The main restaurant is frequently praised for its varied menu, with many highlighting the excellent fish dishes and generous portions. An extensive appetizer buffet is also available, along with a good selection of desserts. While the overall food quality is often commended, a few guests expressed disappointment with specific dishes or the overall culinary experience, suggesting room for improvement in consistency.

Location & Accessibility
The hotel boasts an exceptional beachfront location, situated directly on the promenade and offering immediate access to the sea. This central location is highly convenient for guests who prefer not to use a car, as it provides easy walking distance to nearby attractions and towns like Cervo and Diano Marina. The proximity to the beach and the calm, shallow waters make it particularly appealing for families. However, public parking is a notable challenge, with guests frequently reporting difficulty finding free spots and the necessity of using paid street parking, which can also be scarce. Despite this, the hotel's direct access to the sea remains a significant draw.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the professionalism of the reception team, who are often described as welcoming and efficient during quick check-in processes. The housekeeping staff is also commended for their thoroughness and pleasant demeanor. Many reviews specifically mention the positive interactions with the restaurant staff, noting their courtesy and dedication. The hotel's pet-friendly service is a standout, with staff providing welcome amenities for animal companions and ensuring their comfort throughout the stay, contributing to a very inclusive atmosphere.

Additional Information
The hotel is notably pet-friendly, providing welcome snacks and bowls in rooms for animal companions, and allowing them in common areas, including the pool vicinity. While the building is often described as dated or older, it is generally well-maintained, though many guests suggest that modernization or renovations would enhance the experience. Guests appreciate the daily towel change service, which is not always standard in similar establishments. The hotel features a unique saltwater pool directly on the sea, which is a significant draw. Some guests noted the small size of the elevator, which can be inconvenient during busy periods.