Meliá Sunny Beach

This hotel offers a comprehensive all-inclusive program with diverse dining and extensive family-friendly facilities, making it a standout choice in Sunny Beach. Guests consistently highlight the spacious, clean rooms, multiple pools with exciting slides, excellent food variety, and the attentive staff who contribute to a memorable stay. The innovative wristband room key is also a highly appreciated feature, adding convenience. This hotel is ideally suited for families with both young children and teenagers, thanks to its abundant activities and dedicated kids' programs. It also appeals to couples seeking an active and lively holiday experience. To enhance your visit, guests recommend utilizing the self-service coffee and water machines available on each floor and considering the local bus for affordable excursions to nearby towns like Nessebar.

Facilities & Amenities
The hotel boasts an impressive array of facilities, including multiple outdoor pools, with some being deeper and others shallower, including one that is often described as warmer, though some found all pools cold. There are exciting water slides with lifeguards, operating during specific hours, and an indoor pool which can also be cool. Guests appreciate the abundance of sunbeds, though reserving them early can be an issue despite hotel policies. Free Wi-Fi is available throughout the resort, though some found it patchy. A unique and highly praised feature is the presence of coffee and water machines on every floor, providing easy access to hot and cold beverages. The wristband room key is noted for its convenience. For recreation, there's a games area offering bowling, table tennis, and mini golf, some at an extra cost. A gym is available, though some found it basic with limited air conditioning and equipment issues. The spa offers various treatments, including massages and Turkish baths, which guests found to be good value. A convenient towel exchange system is also in place for pool and beach towels.

Cleanliness & Room Comfort
Guests consistently praise the hotel's spotless cleanliness throughout the rooms and common areas. The spacious rooms, many featuring balconies, are generally well-maintained and offer ample space for families. While the beds are often described as comfortable, some guests found them firm or noted issues with lumpy pillows or two single beds pushed together. The large bathrooms are equipped with good water pressure, a selection of toiletries, and either a bath with a shower or a walk-in shower, though some experienced issues with leaky showers or minor flooding. Effective air conditioning is a common positive, along with the provision of a free safe and a mini fridge in the rooms. However, some guests noted a lack of storage options, particularly drawers, and limited hangers. Noise levels can be a concern, with reports of corridor noise, drain gargling from adjacent rooms, and loud evening entertainment impacting sleep, especially for rooms overlooking the stage.

Dining & Food Quality
The hotel's dining experience receives mixed but generally positive feedback, with many praising the variety and quality of food. There are multiple buffet restaurants, though some guests noted cramped layouts in certain areas, with the restaurant in Block C often preferred for its spaciousness and quieter atmosphere. The Indian restaurant is highly recommended, particularly for its naan bread and beef curry, while feedback on the Chinese restaurant is mixed, and it may not always be open. Popular daytime options include a snack bar serving burgers, hotdogs, ribs, chicken wings, toasties, and fries, and a pizza wagon offering fresh, tasty pizzas. Various ice cream counters provide Mr Whippy-style treats. Breakfast is extensive, featuring English options, fresh fruit, and pancakes. While the food is plentiful, some guests found it could become repetitive over longer stays or occasionally bland or lukewarm. The kids' menu was sometimes described as basic. Self-service soft drinks, coffee/tea, beer, and wine are widely available, helping to reduce queues. However, some found the alcoholic drinks (local brands) to be sub-standard or watered down, and the paper cups provided for drinks often disintegrated quickly. A recurring issue mentioned is the presence of seagulls around outdoor eating areas, which can be aggressive in seeking food.

Location & Accessibility
The hotel boasts a highly advantageous central location, placing guests within easy reach of key attractions. It is just a short walk to the beach, where the hotel maintains a private section offering free loungers and parasols, along with a convenient beach bar serving drinks and snacks. The vibrant main street, with its array of shops, bars, and a lively fairground, is also very close by, providing ample nightlife and entertainment options. Access to public transport is excellent, with a local bus service to Nessebar and a water taxi available from the nearby pier. While parking is available, guests note it can be expensive or limited. The surrounding area is described as bustling and lively, though some guests found it to be "tacky" or "run down." The hotel also offers notable accessibility features, including a beach buggy service for disabled guests, ensuring broader enjoyment of the facilities.

Staff & Service
The hotel staff consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the efficiency of the quick check-in process and the overall welcoming demeanor of the reception team. Housekeeping is generally seen as diligent, providing daily towel changes and room tidying, though some noted that beds were not always fully made or that cleaning could be superficial. The animation team is highlighted for their energetic and engaging approach, providing a wide range of activities for both children and adults, culminating in entertaining evening shows. While a language barrier was occasionally noted, guests generally found staff willing and able to understand their needs. The Guest Experience Manager is particularly singled out for providing exceptional assistance and support. Overall, the staff's dedication to providing excellent service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
Guests should be aware of the hotel's convenient towel policy, which allows for daily exchange of pool and beach towels using a card system, though a fee applies for lost towels. The innovative wristband room key is a standout feature, integrating a magnet card for seamless room access. The hotel's operations are influenced by seasonality, with some facilities and restaurants potentially closed outside of peak months, which can also lead to a less crowded experience. A notable environmental factor is the presence of seagulls around the pool areas, which can be quite bold in seeking food. Evening entertainment can be loud, especially for rooms overlooking the stage, continuing until late. Despite its large size, the hotel is generally wheelchair friendly, and a beach buggy is available for disabled guests. While rooms do not typically include a kettle, coffee and water machines are conveniently located on every floor. The spa treatments are considered good value. Some guests noted the absence of slippers and bathrobes in the rooms. The hotel's smoking policy is not always strictly enforced, with smoking observed in outdoor dining areas. A late check-out option is available for an additional fee.